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Wufoo

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Wufoo
8.0 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the Online Forms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

4
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

3% Negative
13% Neutral
84% Positive

Pros

  • Client's Interest First
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 84

Security

87

Drag and Drop Design

87

State Transformation

86

APIs and Integration

85

Workflow Automation

85

Electronic Signatures

83

Mobility

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

81

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Ease of Customization

84

Ease of Data Integration

84

Business Value Created

84

Quality of Features

83

Ease of Implementation

83

Breadth of Features

80

Vendor Support

79

Ease of IT Administration

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Wufoo Reviews

Malcolm D. C.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Awesome technology and amazing customer service

Likeliness to Recommend

8 /10

What differentiates Wufoo from other similar products?

Customer service, product functionality and technology.

What is your favorite aspect of this product?

Be able to use internal forms.

What do you dislike most about this product?

Our total investment.

What recommendations would you give to someone considering this product?

Great customer service and technology

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Includes Product Enhancements

Krysti S.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Overall great product

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

Easy to use, fast, reliable.

What is your favorite aspect of this product?

Easy implementation.

What do you dislike most about this product?

Nothing! It's a really great, clean-cut product.

What recommendations would you give to someone considering this product?

It's a wonderful product that provides a dynamic that was lacking from my business.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Inspires Innovation

Jessica S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy to use! Fantastic product @ great prices!!!

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

I feel like you get more for you money.

What is your favorite aspect of this product?

How easy it is to set up forms.

What do you dislike most about this product?

The disorganization of forms once created.

What recommendations would you give to someone considering this product?

Try the free version. You have nothing to lose!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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