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Zoom Video Communications Inc.

Workvivo

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Workvivo
9.0 /10

What is Workvivo?

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organization alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organization is trying to achieve and connecting employees to this.

Company Details


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Awards & Recognition

Workvivo won the following awards in the Employee Communications category

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Workvivo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workvivo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workvivo?

1% Negative
2% Neutral
97% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Caring
  • Saves Time

Feature Ratings

Average 84

Surveys and Polling

88

Application Integration

86

Instant Messaging

86

Newsletter Creation

86

Pulse Surveys

86

Rewards Recognition

84

Single Sign-On (SSO)

84

News Feeds, Alerts & Notifications

83

Emergency Notification

83

Intranet

82

Employee Directory

82

Vendor Capability Ratings

Average 85

Quality of Features

87

Ease of IT Administration

86

Ease of Data Integration

86

Ease of Customization

85

Ease of Implementation

85

Availability and Quality of Training

85

Business Value Created

85

Breadth of Features

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Workvivo Reviews

Noelia B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Solve remote employee disconnection

Likeliness to Recommend

10 /10

What differentiates Workvivo from other similar products?

It has a more business-focused approach and offers improved data privacy, allowing for greater trust in using this platform as an internal communication tool. Many other platforms are very general in terms of communication, but Workvivo seemed more appropriate for managing a structured environment for professional communication in business environments without losing focus on the topics being discussed. In addition to being a communication tool, it also acts as a kind of internal "social network," or better yet, a bulletin board where any employee can create a post that other employees can view and interact with.

What is your favorite aspect of this product?

I like its interface design. I like the platform's goal of being a virtual space for employees in any work environment. It doesn't require in-depth knowledge to know how to use this platform, as it's very similar to how social media is managed today. This time, it's for a professional environment where you have the same social media tools in a space that includes your team and the entire company. Overall, I can say that the implementation and adoption by my team has been absolutely wonderful; it wasn't difficult to implement it almost immediately. It's worth mentioning that it's easy to share any type of file with employees.

What do you dislike most about this product?

There's a lack of optimization regarding the mobile app, which often takes a long time to load or has delays in touch response. I've tested it on any mobile device and the issue persists, so I have no solution other than to wait for the Workvivo team to fix it in future updates. The same thing happens when logging in; sometimes it displays a login error, as if my account doesn't exist or there's a lack of internet connectivity, but after several attempts, I manage to connect without problems. This doesn't happen on the web version; it seems this platform has poor mobile app developers. It's essential to fix these issues immediately.

What recommendations would you give to someone considering this product?

If you need a virtual space where your company's employees can communicate, one that's easy to implement and resembles a social network for more intuitive adaptability, then Workvivo is the ideal tool. It will help keep your entire staff connected, focused, and motivated without losing focus on work and professional matters. With this platform, you'll be more practical when making announcements within your company or communicating something in general without resorting to complex communication tools or having issues with company staff because they haven't received important information, thus avoiding misunderstandings and miscommunication.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Inspires Innovation

Juan M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Business Communication and Collaboration Platform

Likeliness to Recommend

9 /10

What differentiates Workvivo from other similar products?

Unlike other collaboration and communication tools, this one focuses magnificently and wonderfully on fostering a sense of community in the workplace. While many platforms are limited to project or task management, this platform integrates the social aspect, allowing each of its employees to feel more connected, not only to their work, but also to their colleagues.

What is your favorite aspect of this product?

What I like most about Workvivo is that it is very user-friendly and accessible. It demonstrates an ease of use that is vital in a corporate environment, where time is a scarce resource. Seeing any of my colleagues share achievements and celebrate them in real time makes the experience not only productive but also enriching. It streamlines the way employees communicate, removing barriers and promoting an open exchange of ideas. It demonstrates excellent engagement, and by offering recognition and celebration tools, it creates a motivating and positive work environment.

What do you dislike most about this product?

There's nothing I don't like about this tool. Everything it offers is wonderful. Its strong focus on creating a positive organizational culture, combined with effective communication tools, transforms the way employees interact with each other seamlessly.

What recommendations would you give to someone considering this product?

I recommend it for several very important reasons. I could mainly say that its focus on constant development and celebrating employee achievements transforms the organizational culture. This not only improves communication but also boosts talent retention, a constant challenge in today's business environment. As more companies recognize the importance of a collaborative work environment, Workvivo becomes an essential option on the path to business innovation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jose L.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Innovation in Business Communication

Likeliness to Recommend

9 /10

What differentiates Workvivo from other similar products?

It's safe to say that, unlike other collaboration and communication tools, Workvivo is wonderfully focused on fostering a sense of community in the workplace. While many platforms are limited to project or task management, Workvivo integrates the social aspect, allowing employees to feel more connected, not only to their work but also to their colleagues.

What is your favorite aspect of this product?

What truly stands out and what I like about Workvivo is its user-friendly and accessible interface. It demonstrates the ease of use that is vital in a corporate environment, where time is a scarce resource. Seeing colleagues share achievements and celebrate them in real time makes the experience not only productive but also enriching. It streamlines the way employees communicate, removing barriers and promoting an open exchange of ideas. It also fosters engagement, as it offers tools for recognition and celebration, creating a motivating and positive work environment.

What do you dislike most about this product?

There's nothing I dislike about this tool. I appreciate everything it offers. Its focus on creating a positive organizational culture, combined with effective communication tools, transforms the way employees interact with each other.

What recommendations would you give to someone considering this product?

I recommend this platform for several reasons. Its focus on constant updates and celebrating employee achievements transforms organizational culture. This not only improves communication but also boosts talent retention, a constant challenge in today's business environment. As more companies recognize the importance of a collaborative work environment, Workvivo becomes a must-have option on the path to business innovation.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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