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Workvivo Logo Award Winner Product Badge
Workvivo Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Workvivo

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Workvivo
8.9 /10

What is Workvivo?

Workvivo is an internal communication and engagement platform that is designed to bring what’s happening in the organization alive in a fun, intuitive and highly engaging way, while at the same time being structured completely around what the organization is trying to achieve and connecting employees to this.

Company Details


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Awards & Recognition

Workvivo won the following awards in the Employee Communications category

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Workvivo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workvivo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

3
Since last award

98 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workvivo?

1% Negative
0% Neutral
99% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Caring
  • Saves Time

Feature Ratings

Average 82

Surveys and Polling

85

Application Integration

84

Newsletter Creation

83

Instant Messaging

83

Single Sign-On (SSO)

82

Rewards Recognition

82

Pulse Surveys

82

Employee Directory

81

Emergency Notification

81

News Feeds, Alerts & Notifications

80

Mobile

79

Vendor Capability Ratings

Average 83

Ease of IT Administration

85

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

84

Availability and Quality of Training

83

Breadth of Features

83

Usability and Intuitiveness

83

Ease of Customization

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Workvivo Reviews

Tom K.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to use, brilliant personal customer service

Likeliness to Recommend

10 /10

What differentiates Workvivo from other similar products?

Ease of use, clean layout and simple to navigate. Great customer service, always lightning speed response.

What is your favorite aspect of this product?

Ability to bring together employees for all parts of the organisation to drive engagement, staff retention and (therefore) profit.

What do you dislike most about this product?

Would be good to have more customisation ability on home page (i.e more than one MPU / button) as often there are multiple key messages happening in the business at once.

What recommendations would you give to someone considering this product?

Great product with exceptionally good support. Requires a communication / engagement strategy in order to maximise it's use. After all, the platform by itself won't change your culture, but it does make it considerably easier.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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