What is Workato?
Workato is an AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. Given the massive and growing fragmentation of data, apps, and business processes in enterprises today, our mission is to help companies integrate and automate at least 10 times faster than traditional tools and at a tenth of the cost of ownership.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workato?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Virtualization
iPaaS
Data Security
API Management and Orchestration
Real Time Integration
Metadata Management
Batch Integration
Synchronization and Replication
Multi Channel Support
Data Quality Profiling and Cleansing
Administrative Features
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Workato Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Fantastic Product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Effective Service
Mei T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
For data synchronization and enablement.
Likeliness to Recommend
What differentiates Workato from other similar products?
Workato has a strong ability to traverse data structures and supports native application data models. Furthermore, it allows for simple reliable mapping, and supports complicated data structures. It uses IAM provisioning, a remote work help desk, and threat detection, so it can integrate with IT. It allows you to automate staff onboarding, ticket escalation, and compliance.
What is your favorite aspect of this product?
I like Workato through our open community, I can cooperate and discuss concerns on the platform. Our vacation request acceptance, payroll and benefits management, and a wellness bot that encourages optimism at work are made possible by their systemized hiring process and learning management system. The retrospective reconciliation method and the simple purchase to pay and quote in cash help us to simplify accounts.
What do you dislike most about this product?
Lookup tables, logging, and debugging are still subject to restrictions.
What recommendations would you give to someone considering this product?
With Workato, you can perform intent-based marketing, ABM orchestration, event collection, and facilitate multi-touch attribution, which is why I recommend Workato to accelerate your business launch. You can optimize due to its automatic lead management, lead routing, and data cleansing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Brian D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Excellent data integration capabilities.
Likeliness to Recommend
What differentiates Workato from other similar products?
Without writing a line of code, Workato lets you effortlessly connect and manage process automation across local and cloud applications, files, and databases. Workflows can be designed to automate business procedures that require safe and reliable human interaction. Directly from the conversation, tasks and workflows can be completed.
What is your favorite aspect of this product?
For creating basic and sophisticated workflows using any combination of apps, triggers, and actions, I like Workato. I can install a mechanism for IT to escalate open tickets and security issues. To automate our business operations, we can create integrations. By eliminating silos and freeing staff from the need to transfer between programs or manually enter data, time can be saved.
What do you dislike most about this product?
On the API side, it needs some work. For small businesses, subscription fees could offer more flexibility.
What recommendations would you give to someone considering this product?
To integrate any combination of on-premises cloud and online applications and automate your business operations, I recommend Workato.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
