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Typeform

Typeform

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Typeform
8.0 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details


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Awards & Recognition

Typeform won the following awards in the Survey Software category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Questionnaire Design/Survey Builder

88

Mobile Support

86

Branching and Logic

85

Templates & Question Library

85

Role and User Management

82

Customizable Branding

81

3rd-Party Integrations

79

APIs and Integration

78

Collaboration

76

Multi-Channel Distribution

75

Multi-Media Support

74

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

88

Ease of Implementation

86

Ease of Customization

83

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of IT Administration

80

Business Value Created

80

Quality of Features

76

Breadth of Features

75

Typeform Reviews

Karla O.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Getting better engagements for my surveys.

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

Typeform offers professional level customization flexibility , without a lot of technical requirements. From responsive designs that fits well into different device and screen types, to customizable aesthetics which makes surveys created with Typeform more appealing to the target audience, to an impressive logic jump feature which enable the introduction of unique questions to survey respondents, based on their previous selections on our survey forms. Typeform customization possibilities are almost endless.

What is your favorite aspect of this product?

Extensive integration with popular applications we utilize in my workplace. This comes with many benefits, top of which includes the ability to automatically synchronise data between Typeform and tools like Excel for proper data analysis and management.

What do you dislike most about this product?

For long surveys, the Typeform approach of displaying one question at a time , may feel slow. In addition to this , when using the mobile builder, I do not have access to introduce logic to my survey questions , except I access the survey builder from my computer.

What recommendations would you give to someone considering this product?

Not ideal for teams interested in offline data collection.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Jovan A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Survey maker to trust

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

Intuitive interface and affordable, also has templates

What is your favorite aspect of this product?

Team collaboration enables me to work with other members in our department to create complete surveys

What do you dislike most about this product?

Limited fonts and designs

What recommendations would you give to someone considering this product?

Online survey maker to get feedback fro clients

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

nonso A.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Pleasant experience but with weaknesses.

Likeliness to Recommend

8 /10

What differentiates Typeform from other similar products?

Typeform is easy to use, both for survey creators and survey respondents. It allows users to integrate beautiful media elements into surveys and this has given my surveys beautiful aesthetics which many of my target respondents find attractive, thus improving the quality of interest in my surveys,

What is your favorite aspect of this product?

Typeform is best known for presenting surveys, in a "one question at a time", chat conversation styled format, which has proven , from my own experience to create better engagement with survey respondents and increase the chances of respondents completing my surveys ,

What do you dislike most about this product?

Although Typeform does offer in-built data analysis capabilities, they rarely ever meet my need. Often times, I have to export survey data from Typeform to proper data visualization and analytics tools.

What recommendations would you give to someone considering this product?

Although Typeform is beautiful for getting engagement for survey respondents, it is inherently flawed in the quality of data visualization and analysis it provides to survey creators.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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