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Typeform

Typeform

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Typeform
8.0 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details


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Awards & Recognition

Typeform won the following awards in the Survey Software category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Questionnaire Design/Survey Builder

88

Mobile Support

86

Branching and Logic

85

Templates & Question Library

85

Role and User Management

82

Customizable Branding

81

3rd-Party Integrations

79

APIs and Integration

78

Collaboration

76

Multi-Channel Distribution

75

Multi-Media Support

74

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

88

Ease of Implementation

86

Ease of Customization

83

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of IT Administration

80

Business Value Created

80

Quality of Features

76

Breadth of Features

75

Typeform Reviews

Nicole C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Great features and logic capabilities!

Likeliness to Recommend

9 /10

What differentiates Typeform from other similar products?

The branch logic available is far greater than other products I have used. Additionally, it's easier to use than competitor products, with a really great user interface.

What is your favorite aspect of this product?

I love the logic!

What do you dislike most about this product?

The free version is very limited (obviously), but still provides some great features.

What recommendations would you give to someone considering this product?

Definitely get the paid version, as the capabilities are increased dramatically, compared to the free version. It's definitely worth it, if you send out surveys and quizzes regularly.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Camila L.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2021

It is a good product, loved it

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

It is a good product, I used it to collect information associated with my doctoral research and it was very useful, for me what differentiated from other applications was to be able to download the processed data already in an excel, that for me was a tremendous contribution.

What is your favorite aspect of this product?

it was easy to use and also to customize

What do you dislike most about this product?

I did not like having to put together different versions of the questionnaire depending on the language of who was going to answer it

What recommendations would you give to someone considering this product?

Take an hour to review the different features before starting your survey

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Reliable

Atulya S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Amazing application for professional use!

Likeliness to Recommend

9 /10

What differentiates Typeform from other similar products?

Typeform offers many useful features and is highly user friendly. It has numerous layouts and customisations available, thus making it suitable for making forms for different purposes.

What is your favorite aspect of this product?

It is amazingly easy to use product. One can edit the layout, add logics and integrate it according to the need.

What do you dislike most about this product?

Almost all of its unique features are paid and cannot be accessed free of cost

What recommendations would you give to someone considering this product?

Typeform is an amazing platform if someone wants to create a form for professional use. Especially for mass registrations and surveys with logics added.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

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