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Typeform

Typeform

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Typeform
8.0 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details


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Awards & Recognition

Typeform won the following awards in the Survey Software category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Questionnaire Design/Survey Builder

88

Mobile Support

86

Branching and Logic

85

Templates & Question Library

85

Role and User Management

82

Customizable Branding

81

3rd-Party Integrations

79

APIs and Integration

78

Collaboration

76

Multi-Channel Distribution

75

Multi-Media Support

74

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

88

Ease of Implementation

86

Ease of Customization

83

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of IT Administration

80

Business Value Created

80

Quality of Features

76

Breadth of Features

75

Typeform Reviews

Ross W.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2021

Highly customizable and fun-to-use survey builder.

Likeliness to Recommend

9 /10

What differentiates Typeform from other similar products?

Typeform excels in usability and 3rd party integration.

What is your favorite aspect of this product?

I enjoy using the survey builder. It makes creating new content fun and interesting.

What do you dislike most about this product?

Typeform can be a bit too pricey for low-use applications.

What recommendations would you give to someone considering this product?

I would recommend testing out Typeform's free trial before making a purchase.

Pros

  • Enables Productivity
  • Unique Features
  • Caring
  • Reliable

David W.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to create a comprehensive survey!

Likeliness to Recommend

8 /10

What differentiates Typeform from other similar products?

Its ease of use for a new user to pick up and create a survey with customizable branching questions with little or no tutorials.

What is your favorite aspect of this product?

I like how easy it was for me to learn it and put together a survey once it was recommended by a co-worker. I was able to easily digest the data that came out of the survey and get some ideas from it.

What do you dislike most about this product?

The data I got was in an excel spreadsheet. I would've liked easier ways to share the information with others that I didn't have to customize.

What recommendations would you give to someone considering this product?

Ease of use in how to use the product and skill level of the end users.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Adriana (Adri) L.

  • Role: Operations
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2021

Minimal, user friendly, and visually pleasing

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

I believe the design elements that went into designing how to make the form are great. I can design an easy-to-use form in just a few minutes. The designs are pleasing, minimal and you can focus on completing the survey quickly. I also really appreciate that the person taking the survey can hit enter and move on versus searching for a "next" button and having to scroll or move a lot to fill out a survey. That alone is worth the money for this survey.

What is your favorite aspect of this product?

Hitting enter to move down through the survey.

What do you dislike most about this product?

Nothing. I really do like the it and have nothing to complain about.

What recommendations would you give to someone considering this product?

Do it! This is great tool for any business.

Pros

  • Reliable
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Cons

  • Charges for Enhancements
  • Vendor's Interest First

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