Typeform Customer Reviews 2025 | Survey Software

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Typeform

Composite Score

8.0 /10

CX Score

8.1 /10

56 Reviews Write a Review

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details

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Awards & Recognition

Typeform won the following awards in the Survey Software category

Filter By

3 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

Product Impact

2025

3 Top Rated Capabilities

4 Top Rated Features

2024

Product Impact

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

1% Negative

7% Neutral

92% Positive

Pros

Reliable
Helps Innovate
Enables Productivity
Trustworthy

Feature Ratings

Average 82

Questionnaire Design/Survey Builder

Mobile Support

Branching and Logic

Templates & Question Library

Role and User Management

Customizable Branding

3rd-Party Integrations

APIs and Integration

Collaboration

Multi-Channel Distribution

Multi-Media Support

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Business Value Created

Quality of Features

Breadth of Features

Also Featured in...

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Typeform Reviews

Brain B.

Role: Sales Marketing
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Multi Supporting Software for Survey and Research

Likeliness to Recommend

9 /10

What differentiates Typeform from other similar products?

Typeform has an online e-form that people use to fill in the required survey questions and this makes the whole work simple. More so, Typeform supports different languages, where the global economy is supported.

What is your favorite aspect of this product?

Typeform is the handles multiple projects at ago, without any of them being left out or challenges arising. Furthermore, Typeform creates a productive way of idea generation and innovation support.

What do you dislike most about this product?

Typeform takes the precautions from customers seriously, making the entire survey and communication steps more optimistic. There is valuable inferences and data collection through Typeform.

What recommendations would you give to someone considering this product?

Typeform is the digital channel for marketing purposes in matters collection of information and data support. More so, Typeform allows the e-form generation and saving to be the outstanding option for simple processing.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Myra H.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Easy to integrate with webhooks

Likeliness to Recommend

9 /10

What differentiates Typeform from other similar products?

Typeform is affordable, provides a lot of customization, and supports software development really well.

What is your favorite aspect of this product?

I love that Typeform has good documentation for webhooks, and it also allows easy copy/pasting of forms.

What do you dislike most about this product?

I dislike that Typeform webhooks do not support calling APIs with OAuth 2 security.

What recommendations would you give to someone considering this product?

I recommend using Typeform for an easy form for users to fill out, and easily capture data into your system using webhooks. Typeform has excellent documentation and great customizations as well for any type of survey.

Davide C.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

The best lead generation tool out there

Likeliness to Recommend

8 /10

What differentiates Typeform from other similar products?

Intuitiveness

What is your favorite aspect of this product?

It's easy to learn and integrate

What do you dislike most about this product?

Pretty much nothing

What recommendations would you give to someone considering this product?

Pay attention to all the integrations you'll need to do with your systems

Pros

Reliable
Unique Features
Performance Enhancing
Enables Productivity

How We Deliver

Events

Typeform

What is Typeform?

Company Details

Need Assistance?

Awards & Recognition

Typeform Ratings

87 Likeliness to Recommend

91 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Typeform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Role and User Management Enable different levels of access and permissions based on role.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Collaboration Invite people to review or edit the survey before sending them out.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Online Forms

Typeform Reviews

Brain B.

Multi Supporting Software for Survey and Research

Likeliness to Recommend

Pros

Myra H.

Easy to integrate with webhooks

Likeliness to Recommend

Davide C.

The best lead generation tool out there

Likeliness to Recommend

Pros

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Title

Feature Ratings

Questionnaire Design/Survey Builder

Mobile Support

Branching and Logic

Templates & Question Library

Role and User Management

Customizable Branding

3rd-Party Integrations

APIs and Integration

Collaboration

Multi-Channel Distribution

Multi-Media Support

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Business Value Created

Quality of Features

Breadth of Features