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Typeform

Typeform

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Typeform
8.0 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details


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Awards & Recognition

Typeform won the following awards in the Survey Software category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Questionnaire Design/Survey Builder

88

Mobile Support

86

Branching and Logic

85

Templates & Question Library

85

Role and User Management

82

Customizable Branding

81

3rd-Party Integrations

79

APIs and Integration

78

Collaboration

76

Multi-Channel Distribution

75

Multi-Media Support

74

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

88

Ease of Implementation

86

Ease of Customization

83

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of IT Administration

80

Business Value Created

80

Quality of Features

76

Breadth of Features

75

Typeform Reviews

Susan G.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Perfect Business Survey

Likeliness to Recommend

9 /10

What differentiates Typeform from other similar products?

Unlike most survey software, Typeform is also good as an eForms software. It's effortless to use and affordable too.

What is your favorite aspect of this product?

I like that Typeform is multi-purpose I like that this product is cost effective I likt and that using it is straightforward It's easy to customize

What do you dislike most about this product?

Nothing really as Typeform has been very effective

What recommendations would you give to someone considering this product?

For effective surveying and eForms creation, I recommend Typeform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Olayinka B.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Collecting feedback is fun again.

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

Typeform enable me create aesthetically pleasing surveys. After we switched to Typeform, we obviously did notice improved engagement with our surveys from customers and targeted audience.

What is your favorite aspect of this product?

Typeform has the broadest integration capability of any survey creation tool I have used. This is especially helpful, when we need to export data into business intelligence tools or customer relationship management tools.

What do you dislike most about this product?

Typeforms only drawback at the moment is its inability to provide adequate-enough analytics around how our users are interacting with our surveys. I want to be able to know , for example , how long the average respondent spends answering our surveys.

What recommendations would you give to someone considering this product?

Aesthetics is a major factor when creating Surveys. Typeform takes care of this area perfectly. Why also providing complex but important logic and conditioning features to the survey creation process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Leonel V.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Beautiful and magnetic forms and lead pages!

Likeliness to Recommend

8 /10

What differentiates Typeform from other similar products?

Extremely beautiful and attractive forms

What is your favorite aspect of this product?

Soft flow of the questions

What do you dislike most about this product?

Is very "painful" To build complex logic forms

What recommendations would you give to someone considering this product?

If you want beautiful forms then this is your product... If you want complex forms then maybe be you should consider another alternative

Pros

  • Generous Negotitation
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Less Efficient Service
  • Inhibits Innovation
  • Less Caring

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