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What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on TeamViewer.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
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Remote Monitoring and Management
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Remote Support
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Enterprise Mobile Management
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TeamViewer Videos
TeamViewer Remote: It's time for a new view
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TeamViewer Reviews
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Terisa B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
TeamViewer Meeting- A Popular Meeting Platform.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting provides high-definition HD quality audio and video to its users. The number of participants can extend up to more than 300, which is a large audience on one platform. The software is easy to use. The recording of the feature is used for referencing the future. The tool is end-to-end encrypted. It is compatible with multiple browsers and supports the feature of slideshow and media.
What is your favorite aspect of this product?
It offers a variety of options. It is available for the user to download for free, which is much appreciated by users. It can be connected to multiple devices. It is quite a helpful feature.
What do you dislike most about this product?
At times there occurs the issue of connectivity. The tool lacks new features which is the demand of the user. Many people are still unaware of this tool. To upgrade the features, a specific amount of fee is required.
What recommendations would you give to someone considering this product?
New features should be added that enhance the overall user experience. The option of sending files in the group must be added. There must be more variety of emoticons which is required by the users.
Pros
- Helps Innovate
- Trustworthy
- Effective Service
- Inspires Innovation
Michael N.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Jul 2022
Friendly, easy, and efficient.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
What I love most about Team viewer is its natural connection point which permits even individuals without cutting-edge innovation information like me, to play out the undertakings somewhat in a genuinely cooperative air without a hitch. As my calling contributing to a blog requires many individuals to unite, conceptualize and have the work looked at in the ongoing for fast bits of knowledge, I completely figure out the requirement for frictionless far-off cooperation. Team viewer assists me with that and I am stunned at the zero-grinding experience as well as fast handling.
What is your favorite aspect of this product?
For my situation, the most concerning issue that TeamViewer settles for me is having the option to take ongoing assistance from a specialized master when I am battling with a local distributing stage or content administration framework created by in-house engineers. Likewise, I feel more certain when somebody makes sense of something while additionally sharing the pertinent screen-it provides me with a sensation of genuine cooperation and assists me with associating better with the venture I am dealing with. Also, I don't need to be worried about the security of my delicate information like the computerized records containing every one one.
What do you dislike most about this product?
While it fulfills my assumptions, it appears to be that they might offer superior help choices and more correspondence channels for individuals with higher necessities like I in some cases put myself in the shoes of my group chief or human asset director, I figure they might require more from the application and because of the broad use (they would speak with numerous other colleagues too) they would require moment support-in some cases in the constant.
What recommendations would you give to someone considering this product?
I enthusiastically prescribe TeamViewer Meeting to others considering it as it is exceptionally effective easy to understand, simple to match up/find contacts, VoIP calls, and furthermore, you could add however many clients as up to 300 on a solitary phone call. It's likewise accessible in free rendition thus, my own proposal is that attempt freeware first as a cloud put together device and afterward based with respect to individual experience buy the yearly membership in any case, I guarantee you it merits each and every penny of your cash.
Pros
- Reliable
- Efficient Service
- Caring
- Saves Time
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Ali K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
A powerful option in the videoconferencing.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
It allows you to make VoIP calls, instant chat, screen sharing, file transfer and many more features securely. The most important assurance is that there is a company behind it that is trusted by millions like TeamViewer.
What is your favorite aspect of this product?
It offers the opportunity to make live and instant conferences for up to 300 people.
What do you dislike most about this product?
The biggest downside is that it doesn't have a free version.
What recommendations would you give to someone considering this product?
If your goal is a secure and powerful video conferencing application, TeamViewer Meeting will suit your needs quite well.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing