What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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TeamViewer Reviews
Estefany P.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2022
Secure video conferencing anywhere
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting keeps you connected with your contacts and teams through video conferencing and VoIP calls, instant chat, screen sharing and more across devices and platforms, anywhere. Where security and team collaboration come together, for meetings anywhere, wherever you're working. Easily communicate with your contacts anywhere in the world on their mobile or desktop app with VoIP calling.
What is your favorite aspect of this product?
TeamViewer Meeting installs on your desktop computer and cell phone so you can easily access your contacts and make face-to-face video and VoIP calls in HD, plus send instant chat messages with your coworkers or your entire team, schedule group meetings (up to 300 participants), screen share and record meetings, and all the essential meeting tools you need to securely.
What do you dislike most about this product?
Poor connectivity on the app over the phone has trouble logging in and disconnects. Needs to update to get all the features, and not everyone has heard of it, and to keep in mind some UI improvements are needed.
What recommendations would you give to someone considering this product?
Share end-to-end encrypted files with your contacts. This way no one will be able to see the transferred data. Not even TeamViewer. Available as a standalone app for computers and mobile, TeamViewer Meeting is now fully integrated into TeamViewer so teams can work remotely and collaborate with each other closely, from anywhere, anytime. Small and large businesses love TeamViewer Meeting for its ease of use, no training required installation and securely encrypted meeting environment. TeamViewer Meeting works with your team's workflow to improve daily processes and productivity, so you can collaborate securely and reliably with your teams and
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Inspires Innovation
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Nov 2022
Easy to use
Likeliness to Recommend
Pros
- Saves Time
- Respectful
- Helps Innovate
- Reliable
Betania M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
All features are self-explanatory
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting keeps you connected with your contacts and teams through secure video and VoIP video conferencing, instant chat, screen sharing and more across all devices and platforms, wherever you meet. Installs on your desktop computer or cell phone for quick access to all your TeamViewer contacts, enabling face-to-face HD VoIP video and audio calls, instant chat messages with your co-workers or your entire team, scheduled group meetings.
What is your favorite aspect of this product?
Desktop screen sharing and session recording - all the essential meeting tools to securely collaborate with your teams and clients, from anywhere, anytime. Keep your video conferences truly private. Rely on end-to-end encryption and other security features. Share end-to-end encrypted files with your contacts. This way, no one can see the data in transit. Staying connected and collaborating closely with your teams while working remotely is easy with TeamViewer Meeting. Keep everyone informed no matter where they're working with on-the-go meetings or scheduled calls for team updates.
What do you dislike most about this product?
May feel like the product is still in development and/or introduction stages, but has the potential to grow, there were no error messages when searching for non-existent users in my contact list. I was expecting a message stating that no contacts were found.
What recommendations would you give to someone considering this product?
Available as a standalone desktop and mobile app, TeamViewer Meeting now integrates seamlessly with TeamViewer, allowing teams to work remotely and collaborate closely from anywhere, anytime. Small and large businesses love TeamViewer Meeting for its ease of use, no training required deployment and securely encrypted meeting environment. TeamViewer Meeting works with your team's workflow to improve daily processes and productivity, so you can collaborate securely and reliably with your teams and customers around the world.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service