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Staffbase

Staffbase

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Staffbase
8.8 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 84

Rewards Recognition

87

Employee Directory

87

Newsletter Creation

86

Pulse Surveys

86

Intranet

86

Instant Messaging

86

Mobile

85

Emergency Notification

85

Single Sign-On (SSO)

84

Application Integration

83

Surveys and Polling

82

Vendor Capability Ratings

Average 85

Vendor Support

88

Ease of Data Integration

88

Quality of Features

88

Product Strategy and Rate of Improvement

87

Breadth of Features

86

Usability and Intuitiveness

85

Ease of Implementation

85

Availability and Quality of Training

84

Business Value Created

83

Ease of IT Administration

82

Ease of Customization

82

Staffbase Reviews

Eric R.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

More fluid communication

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

I would highlight that, in addition to its functions, the tool allows professionals to give their opinion through surveys, which, although it may seem simple, also allows for different points of view. It also integrates well with tools already used in the company, allowing for more accurate and faster analysis.

What is your favorite aspect of this product?

The ability to centralize communications makes it a tool that I like, because while the tool improves communication with the entire company, it is possible to create communication channels to personalize the news or information that you want to give to each department. Furthermore, it is not complicated, and depending on how familiar you are with this tool, it can be highly useful

What do you dislike most about this product?

The cost is something to consider with this tool, but in general, the features can be commensurate with the benefits.

What recommendations would you give to someone considering this product?

It should be noted that, based on the different communication tools, keeping the team on this system can be a challenge, so those who work with it must always keep the platform active.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Marika B.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

A Formidable Tool for Employee Communications

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

I like how organized Staffbase, and this makes it an exceptional and reliable employee communications solution. Staffbase has the most impressive features.

What is your favorite aspect of this product?

I like how amazing and friendly Staffbase has been. With the aid of Staffbase, we are able to streamline employee communications in our workplace.

What do you dislike most about this product?

I have no reasons to dislike Staffbase. Staffbase has been meeting our expectations.

What recommendations would you give to someone considering this product?

I highly recommend Staffbase. Staffbase has been exceptional.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vicente C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

An invaluable ally for internal communication

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

What truly sets Staffbase apart is its focus on inclusivity. It allows all team members, regardless of their role or location, to access information and be part of the conversation. In a world where remote work has become the norm, this feature has become especially valuable. Additionally, its interface is quite user-friendly, making it easy for even the least tech-savvy to adapt quickly.

What is your favorite aspect of this product?

One of the things I like most is the granularity in audience segmentation. We can target specific messages to different groups, ensuring that communication is relevant and timely. This feature has translated into greater engagement and a sense of belonging among team members.

What do you dislike most about this product?

However, not everything is perfect. I'm a little less enthusiastic about some of the integration options that could be improved. While Staffbase has a good range of tools, there are a few we'd like to see more connected to make our workflow even easier.

What recommendations would you give to someone considering this product?

Despite this minor drawback, I highly recommend Staffbase to any organization looking to improve its internal communication. Its favorable features, focus on collaboration, and accessibility for all employees make it an effective and essential tool in today's business environment.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

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