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Square eCommerce Logo
Square eCommerce Logo
Square, Inc.

Square eCommerce

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Square eCommerce
8.2 /10

What is Square eCommerce?

Square allows you to sell online on our site, with third party e-commerce sites and on your own site. With all three, you get next day deposits, can accept all major credit cards at one simple rate, and can integrate reporting and inventory with your offline sales.

Company Details


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Awards & Recognition

Square eCommerce won the following awards in the B2C eCommerce category

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Square eCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Square eCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

90 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Square eCommerce?

7% Negative
7% Neutral
86% Positive

Pros

  • Respectful
  • Security Protects
  • Efficient Service
  • Fair

Feature Ratings

Average 78

Payment Processing

84

Reporting and Analytics

83

Microsite Management

78

Order Management

78

Content Management

78

Retargeting Capabilities

76

Predictive Recommendations

76

Order Portal

76

Content Localization

74

Integrated Search

74

Catalog Management

73

Vendor Capability Ratings

Average 77

Business Value Created

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Ease of Data Integration

78

Breadth of Features

78

Ease of Customization

78

Ease of Implementation

78

Quality of Features

77

Ease of IT Administration

76

Availability and Quality of Training

74

Vendor Support

72

Square eCommerce Reviews

Yogesh S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Simple Setup, Seamless Payments

Likeliness to Recommend

10 /10

What differentiates Square eCommerce from other similar products?

It stands out with its user-friendly interface and integrated payment solutions, that offers a seamless experience for both businesses and customers.

What is your favorite aspect of this product?

My favorite aspect of Square eCommerce is its simplicity in managing online stores and processing payments, making it ideal for small businesses and startups

What do you dislike most about this product?

One area for improvement could be enhancing its reporting and analytics features to provide more in-depth insights for business growth and decision-making.

What recommendations would you give to someone considering this product?

I would recommend taking advantage of its simplicity and ease of use, especially for small businesses or entrepreneurs looking to quickly set up an online store.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Meet D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Square eCommerce: A Versatile Solution for Online

Likeliness to Recommend

10 /10

What differentiates Square eCommerce from other similar products?

It offers transparent pricing, user-friendly interfaces, and good customer support, setting it apart from other similar products in the market.

What is your favorite aspect of this product?

My favorite aspect is its simplicity and ease of use.

What do you dislike most about this product?

One thing is dislike is its limited customization options compared to some other platforms

What recommendations would you give to someone considering this product?

Only one thing "Just Go for it."

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Matt O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Square eCommerce integrates with other Square

Likeliness to Recommend

10 /10

What differentiates Square eCommerce from other similar products?

offers a variety of professional templates and designs so you can easily customize your online store and give it a professional look. Use the latest security technologies to protect your customers' data and ensure secure transactions in your online store.

What is your favorite aspect of this product?

Square could consider reducing its transaction fees to make its platform more competitive in the e-commerce market. could add more customization options so merchants can create an online store that better suits their brand and specific needs

What do you dislike most about this product?

Square charges transaction fees that can be higher than other ecommerce platforms, which can impact your business's profit margins.

What recommendations would you give to someone considering this product?

Although Square eCommerce offers a variety of professional templates and designs, some businesses may encounter limitations when it comes to customizing their online store.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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