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Square eCommerce Logo
Square eCommerce Logo
Square, Inc.

Square eCommerce

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Square eCommerce
8.2 /10

What is Square eCommerce?

Square allows you to sell online on our site, with third party e-commerce sites and on your own site. With all three, you get next day deposits, can accept all major credit cards at one simple rate, and can integrate reporting and inventory with your offline sales.

Company Details


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Awards & Recognition

Square eCommerce won the following awards in the B2C eCommerce category

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Square eCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Square eCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

90 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Square eCommerce?

7% Negative
7% Neutral
86% Positive

Pros

  • Respectful
  • Security Protects
  • Efficient Service
  • Fair

Feature Ratings

Average 78

Payment Processing

84

Reporting and Analytics

83

Microsite Management

78

Order Management

78

Content Management

78

Retargeting Capabilities

76

Predictive Recommendations

76

Order Portal

76

Content Localization

74

Integrated Search

74

Catalog Management

73

Vendor Capability Ratings

Average 77

Business Value Created

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Ease of Data Integration

78

Breadth of Features

78

Ease of Customization

78

Ease of Implementation

78

Quality of Features

77

Ease of IT Administration

76

Availability and Quality of Training

74

Vendor Support

72

Square eCommerce Reviews

Maite P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Efficient Electronic Commerce Management

Likeliness to Recommend

9 /10

What differentiates Square eCommerce from other similar products?

I can say that the tool is very complete, in general it has quite innovative systems to facilitate merchandise operations within its organization, it allows from digital payments as followed for calculations and visions more oriented to marketing

What is your favorite aspect of this product?

It allows to manage even the inventory without having to add another additional system, it is a complete tool for medium and small companies to improve the Menra in which the Billing System is made, it is not complicated to use and for any company it is not a Limiting

What do you dislike most about this product?

I have no criticisms who use this tool we understand to be used and what are the main benefits, so I have problems with this tool

What recommendations would you give to someone considering this product?

I recommend it for small commercial companies because it is not difficult or expensive to implement in addition is innovative and complete

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jekabs S.

  • Role: Finance
  • Industry: Shipping
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2022

I think it has a huge potential to grow and help.

Likeliness to Recommend

7 /10

What differentiates Square eCommerce from other similar products?

For it it was ease of use at the start. Was really fast to understand all the things we looked for.

What is your favorite aspect of this product?

We liked how was with could start the work with it.

What do you dislike most about this product?

Sometimes was harder to get it right with data. But that was our own fault.

What recommendations would you give to someone considering this product?

I would recommend to try it for sure. We did not know what to expect and some team member wanted to try something else so in the end doing was trying was better than talking about doing.

Pros

  • Trustworthy
  • Saves Time
  • Altruistic
  • Security Protects

Cons

  • Less Performance Enhancing
  • Less Productive
  • Slower Product Innovation

Martin D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

User-friendly with a plethora of functions!

Likeliness to Recommend

8 /10

What differentiates Square eCommerce from other similar products?

I appreciate that we may start with the free app and then upgrade for a modest price. It's simple to buy a domain straight via e-commerce. Plus, if we're already acquainted with Weebly, it's quite simple for using.

What is your favorite aspect of this product?

I can access a larger audience and trade my products throughout the globe. It is now simpler to reach clients online. The portal is offered without further cost upon sign-up. It's simpler to put things on offer and preserve an up-to-date inventory.

What do you dislike most about this product?

My main complaint is that several things which were featured on Weebly really aren't present on e-commerce. Furthermore, e-commerce was not as consumer-friendly. Often, what we design for our website doesn't appear the way it is meant to once this is released.

What recommendations would you give to someone considering this product?

It's ideal for a new business. With time, usage becomes more difficult.

Pros

  • Efficient Service
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

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