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Sophos

Sophos Endpoint

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Sophos Endpoint
8.5 /10

What is Sophos Endpoint?

Sophos Endpoint powered by Intercept X delivers unparalleled protection, stopping advanced attacks before they impact your systems. Powerful endpoint and extended detection and response (EDR/XDR) tools let your organization hunt for, investigate, and respond to suspicious activity and indicators of an attack.

Company Details


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Awards & Recognition

Sophos Endpoint won the following awards in the Endpoint Protection - Enterprise category

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Sophos Endpoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Endpoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

93 Plan to Renew

Down 4
Since last award

83 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
86%
Conflict Resolution:
90%
Strategy & Innovation:
87%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Endpoint?

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3% Negative
3% Neutral
94% Positive

Pros

  • Security Protects
  • Trustworthy
  • Acts with Integrity
  • Generous Negotitation

Feature Ratings

Average 84

Dynamic Malware Detection

87

Centralized Management Portal

86

Endpoint Detection and Response

85

System Hardening

84

Ransomware Recovery and Removal

84

Port and Device Control

83

Application Containment Mechanisms

83

Cross Platform Support

83

Kernel Monitoring

83

Host NGFW Functionality

83

Cross Platform Integration

81

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of IT Administration

83

Ease of Implementation

83

Breadth of Features

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Business Value Created

81

Availability and Quality of Training

81

Ease of Data Integration

80

Vendor Support

79

Ease of Customization

77

Sophos Endpoint Reviews

Ramon V.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Sophos Endpoint Protection helps me sleep at night

Likeliness to Recommend

10 /10

What differentiates Sophos Endpoint from other similar products?

Sophos was one of the first to provide active ransomware protection and recovery. At a time when ransomware was beginning they had already something to protect you. And they have now included it with the endpoint as part of the features. It is a very complete endpoint protection compared to the competition.

What is your favorite aspect of this product?

It is very easy to manage and it also integrates with their firewall products. They communicate with each other to mitigate threats and you can administer everything from one portal.

What do you dislike most about this product?

You may run into some issues while installing in different types of operating systems, but this is something that happens with most endpoints and their technical support is always willing to help out.

What recommendations would you give to someone considering this product?

Make sure you look at other market leaders to compare but the breadth of features that is offered by Sophos for the price just makes that decision so much easier. Specially when it all works so well.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Andy T.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2020

Excellent and easy to use threat protection

Likeliness to Recommend

10 /10

What differentiates Sophos Endpoint from other similar products?

During our testing, Sophos did the best job of alerting us to threats or potential threats compared to the other vendors that we tested. Pretty much anything we threw at it showed up as a threat.

What is your favorite aspect of this product?

The forensics provided for an attack or potential attack are great. It's awesome to be able to see what happened, how it happened, and what it was trying to or did affect.

What do you dislike most about this product?

Some of the interface and setup can be difficult to use at times but it gets easier the more that you use it. Some of the deployment features are a little lacking.

What recommendations would you give to someone considering this product?

Take your time with learning the product and deploy it to a small number of machines before a full deployment. Make sure you have a full understanding of how everything works before deployment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2020

Very easy to deal with & a solid product.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Caring

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