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Simpplr

Simpplr

Composite Score
7.4 /10
CX Score
7.6 /10
Category
Simpplr
7.4 /10

What is Simpplr?

Simpplr's modern intranet software helps connect and engage employees to boost productivity, increase retention, and drive engagement.

Company Details


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Awards & Recognition

Simpplr won the following awards in the Employee Communications category

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Simpplr Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Simpplr.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Simpplr?

0% Negative
10% Neutral
90% Positive

Pros

  • Altruistic
  • Respectful
  • Transparent
  • Continually Improving Product

Feature Ratings

Average 80

Single Sign-On (SSO)

85

Emergency Notification

83

Intranet

83

Newsletter Creation

83

Instant Messaging

83

Surveys and Polling

81

Application Integration

81

Rewards Recognition

81

News Feeds, Alerts & Notifications

79

Mobile

79

Pulse Surveys

79

Vendor Capability Ratings

Average 77

Ease of Implementation

84

Usability and Intuitiveness

81

Vendor Support

79

Quality of Features

79

Ease of Data Integration

79

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

Business Value Created

75

Ease of Customization

75

Ease of IT Administration

73

Breadth of Features

69

Simpplr Reviews

Micah P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Simple execution, intuitive controls, team joy.

Likeliness to Recommend

8 /10

What differentiates Simpplr from other similar products?

It truly is easier to use than other competitors. I've been at a number of companies and feel at home when Simpplr is in the log in screen.

What is your favorite aspect of this product?

Search capabilities are seamless and get me relevant results almost instantly. Only slow down is the network I am currently on.

What do you dislike most about this product?

Nothing I particularly dislike.

What recommendations would you give to someone considering this product?

It's a buy once, cry once situation. You can find other options that are slightly less money, but they will break and you will have to spend time fixing them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shannon W.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

Great product, but lots of paywalls!

Likeliness to Recommend

7 /10

What differentiates Simpplr from other similar products?

Was very happy with the simplicity of the application as well as their attention to customer care + service throughout implementation and beyond.

What is your favorite aspect of this product?

Newsletter

What do you dislike most about this product?

They roll out a lot of cool product features but mainly those features are behind a hefty paywall to utilize.

What recommendations would you give to someone considering this product?

While the end-user front end of the platform is very easy to use, make sure you have the right team of people for implementation because thinking through everything and getting it right is tricky.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

Cons

  • Charges for Enhancements
  • Under Delivered

Nicole L.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great tool for communication across hybrid work

Likeliness to Recommend

8 /10

What differentiates Simpplr from other similar products?

Simpplr is an easy to use and well designed product that enables easy communication and engagement across a hybrid workforce. It is unique in it's ability to have multiple users and editors but remain consistent and easy to use.

What is your favorite aspect of this product?

I enjoy the news feed which encourages conversation and connection.

What do you dislike most about this product?

Wish that some of the other features like polls and recognition were included.

What recommendations would you give to someone considering this product?

For a large, spread out or hybrid workforce this is a great tool.

Pros

  • Enables Productivity
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

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