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Simpplr Inc

Simpplr

Composite Score

8.1 /10

CX Score

8.3 /10

31 Reviews Write a Review

What is Simpplr?

Simpplr's modern intranet software helps connect and engage employees to boost productivity, increase retention, and drive engagement.

Company Details

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Awards & Recognition

Simpplr won the following awards in the Employee Communications category

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0 Top Rated Capabilities

6 Top Rated Features

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

Simpplr Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Simpplr.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Simpplr?

0% Negative

6% Neutral

94% Positive

Pros

Altruistic
Transparent
Respectful
Client's Interest First

Feature Ratings

Average 82

Intranet

Instant Messaging

Newsletter Creation

Emergency Notification

Single Sign-On (SSO)

Rewards Recognition

Surveys and Polling

Application Integration

Mobile

Employee Directory

News Feeds, Alerts & Notifications

Vendor Capability Ratings

Average 78

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Ease of Customization

Ease of IT Administration

Breadth of Features

Simpplr Reviews

Shannon W.

Role: Sales Marketing
Industry: Finance
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Oct 2023

Great product, but lots of paywalls!

Likeliness to Recommend

7 /10

What differentiates Simpplr from other similar products?

Was very happy with the simplicity of the application as well as their attention to customer care + service throughout implementation and beyond.

What is your favorite aspect of this product?

Newsletter

What do you dislike most about this product?

They roll out a lot of cool product features but mainly those features are behind a hefty paywall to utilize.

What recommendations would you give to someone considering this product?

While the end-user front end of the platform is very easy to use, make sure you have the right team of people for implementation because thinking through everything and getting it right is tricky.

Pros

Continually Improving Product
Reliable
Efficient Service
Effective Service

Cons

Charges for Enhancements
Under Delivered

Nicole L.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Great tool for communication across hybrid work

Likeliness to Recommend

8 /10

What differentiates Simpplr from other similar products?

Simpplr is an easy to use and well designed product that enables easy communication and engagement across a hybrid workforce. It is unique in it's ability to have multiple users and editors but remain consistent and easy to use.

What is your favorite aspect of this product?

I enjoy the news feed which encourages conversation and connection.

What do you dislike most about this product?

Wish that some of the other features like polls and recognition were included.

What recommendations would you give to someone considering this product?

For a large, spread out or hybrid workforce this is a great tool.

Pros

Enables Productivity
Security Protects
Helps Innovate
Continually Improving Product

Hannah M.

Role: Vendor Management
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Easy to use, consistent bugs and limited features.

Likeliness to Recommend

7 /10

What differentiates Simpplr from other similar products?

Ease of use, ability to customize.

What is your favorite aspect of this product?

Direct vendor relationship, feature requests function.

What do you dislike most about this product?

Consistent errors and bugs requiring support tickets. Slow response to fixes.

What recommendations would you give to someone considering this product?

Limited features but easy accessibility.

Pros

Caring
Fair
Respectful
Altruistic

Cons

Less Reliable
Less Performance Enhancing
Less Productive

How We Deliver

Simpplr

What is Simpplr?

Company Details

Need Assistance?

Awards & Recognition

Simpplr Ratings

83 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Simpplr?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Intranet Private network that allows collaboration and storage of sensitive documents.

Instant Messaging Real-time, text-based communication between two or more people

Newsletter Creation Ability to create and distribute company newsletters to employees.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Surveys and Polling Ability to survey employees and gather feedback.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Simpplr Reviews

Shannon W.

Great product, but lots of paywalls!

Likeliness to Recommend

Pros

Cons

Nicole L.

Great tool for communication across hybrid work

Likeliness to Recommend

Pros

Hannah M.

Easy to use, consistent bugs and limited features.

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Intranet

Instant Messaging

Newsletter Creation

Emergency Notification

Single Sign-On (SSO)

Rewards Recognition

Surveys and Polling

Application Integration

Mobile

Employee Directory

News Feeds, Alerts & Notifications

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Ease of Customization

Ease of IT Administration

Breadth of Features