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Scout APM

Scout Monitoring

Composite Score

7.6 /10

CX Score

7.4 /10

11 Reviews Write a Review

What is Scout Monitoring?

Scout is Application Performance Monitoring (APM) that finds what you can't see in charts. Since 2008, Scout has continually tracked and isolated N+1 database queries, sources of memory bloat, and performance abnormalities for leading-edge SaaS companies.

Company Details

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Scout Monitoring Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Scout Monitoring.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 1
Since last award

90 Plan to Renew

Up 1
Since last award

77 Satisfaction of Cost Relative to Value

Up 3
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 89%
Negotiation and Contract:: 77%
Conflict Resolution:: 90%
Strategy & Innovation:: 70%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Scout Monitoring?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Effective Service
Saves Time

Feature Ratings

Average 82

Enterprise Cloud Platform Support

100

Non-Commodity Operating Systems

100

Domain-Agnostic AI/ML

100

Domain-Centric AI/ML

100

Automated Diagnostics

100

Application Discovery

100

Server Monitoring

Scalability

Dependency Tracking

Code Performance Monitoring

Application Metric Reporting

Vendor Capability Ratings

Average 79

Ease of Implementation

Ease of Data Integration

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Scout Monitoring Reviews

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2024

ScoutAPM helps uncover performance problems

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Guillermo H.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Easy to use, lots of insights about performance

Likeliness to Recommend

10 /10

What differentiates Scout Monitoring from other similar products?

Easy to use, clear pricing

What is your favorite aspect of this product?

The traces are super complete and offer a lot of detail

What do you dislike most about this product?

I really like almost everything

What recommendations would you give to someone considering this product?

Connect it to your source code to view where specifically in the code the problems are

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Abdulloh C.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Easy to use, easy to implement, but quite pricey

Likeliness to Recommend

9 /10

What differentiates Scout Monitoring from other similar products?

Ease to implementation especially considering legacy architecture. Quite good support for old version of language. The logged data and information is easy to use without needed for much customization. After implementing we can use the data already. Easy to integrate newcomer to the usage of feature without many steep cliff on learning.

What is your favorite aspect of this product?

Request logging and application slow process tracing.

What do you dislike most about this product?

The quota is very limited and might be quite pricey.

What recommendations would you give to someone considering this product?

Limit or sample the request well to avoid surprise cost/limit.

Pros

Reliable
Enables Productivity
Saves Time
Security Protects

Cons

Less Caring
Less Fair
Vendor's Interest First

How We Deliver

Scout Monitoring

What is Scout Monitoring?

Company Details

Need Assistance?

Awards & Recognition

Scout Monitoring Ratings

87 Likeliness to Recommend

Up 1 Since last award

90 Plan to Renew

Up 1 Since last award

77 Satisfaction of Cost Relative to Value

Up 3 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Scout Monitoring?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Non-Commodity Operating Systems Non-Commodity Operating Systems capabilities such as AIX, z/OS, Solaris, IBM i, and z/Linux.

Domain-Agnostic AI/ML Domain-agnostic AI/ML capabilities for events via third-party collectors.

Domain-Centric AI/ML Intelligent algorithms, based on machine learning (ML), analyze different data sets to find connections and relationships between services and infrastructure.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Dependency Tracking Tracking the performance of all application dependencies.

Code Performance Monitoring Tracking application performance at the code-base level.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Scout Monitoring Reviews

ScoutAPM helps uncover performance problems

Likeliness to Recommend

Pros

Guillermo H.

Easy to use, lots of insights about performance

Likeliness to Recommend

Pros

Abdulloh C.

Easy to use, easy to implement, but quite pricey

Likeliness to Recommend

Pros

Cons

Most Popular Scout Monitoring Comparisons

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Title

Up 1
Since last award

Up 1
Since last award

Up 3
Since last award

Feature Ratings

Enterprise Cloud Platform Support

Non-Commodity Operating Systems

Domain-Agnostic AI/ML

Domain-Centric AI/ML

Automated Diagnostics

Application Discovery

Server Monitoring

Scalability

Dependency Tracking

Code Performance Monitoring

Application Metric Reporting

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training