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Sauce Labs

Sauce Labs

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Sauce Labs
7.7 /10

What is Sauce Labs?

Build the most comprehensive mobile app testing strategy, from development to production

Company Details


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Awards & Recognition

Sauce Labs won the following awards in the Mobile Application Testing category

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Sauce Labs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sauce Labs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sauce Labs?

5% Negative
11% Neutral
84% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 79

Automated Testing

88

Browser Testing

85

Device and OS Versions Coverage

85

Functional Testing

85

Mobile Test Environment and Lab Management

82

Virtual Mobile Devices

82

Development Use

81

Dashboards, Analytics and Reporting

79

Test Run Workflow Manager

78

Cloud Device Farm (Physical and Simulator)

78

Process Simulation

78

Vendor Capability Ratings

Average 78

Business Value Created

85

Breadth of Features

81

Quality of Features

81

Usability and Intuitiveness

80

Ease of Data Integration

77

Ease of Implementation

77

Ease of IT Administration

77

Product Strategy and Rate of Improvement

77

Vendor Support

74

Ease of Customization

73

Availability and Quality of Training

71

Sauce Labs Reviews

Greta W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Good product overall!.

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

Sauce Labs gives us access to various cloud devices on Android and iOS with older versions of the operating system, giving us a wide range of devices to test. It supports a wide range of testing frameworks, including Appium, Espresso, and XCUI tests. It allows you to test configurations in parallel and reduce the overall execution time of test suites.

What is your favorite aspect of this product?

Supports the execution of manual and automated test cases. API test function. E2E test reports. Tunnel stable. Screen recordings of test scenarios. Large group of public devices.

What do you dislike most about this product?

Add more features to saucelabs GitHub Action. Improve feedback with scaly tests.

What recommendations would you give to someone considering this product?

Sauce Labs is well suited to multiple test environment scenarios, especially for parallel testing. It also offers great value for money if you plan to run long sets of tests with high frequencies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jose M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

With Sauce Labs our pages are error free

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

We use this software to perform all the tests and views to our web pages in the different positives, avoiding all errors and achieving that all the pages are displayed in a friendly way, and that all the tools of our page are accessible and easy to find. This is one of the most used programs in the department, because it allows us to make the final corrections to our page before being delivered, providing the customer with a quality page.

What is your favorite aspect of this product?

It allows to know and record the errors found on the web page, so they can be corrected quickly and easily. It also has a tool that allows testing the website on different devices, from phones, Tablet and any other screen resolution on a single mobile, already in the system. It allows to integrate other software such as asana, jira, github and others, which facilitate the work and communication with the rest of the team members.

What do you dislike most about this product?

Its interface could be a little simpler, in order to facilitate its use from the first moment, because it was difficult to understand it and it took us a few days to train the whole team and train them in the program. They should incorporate the function of automatic reports, in this way we can know the errors of the web pages and make them known to the whole team. Sometimes the software feels slow, but in general it is a very good software and fulfills its function.

What recommendations would you give to someone considering this product?

Sauce Labs also provides access to multiple devices in the cloud on Android and iOS with older OS versions, providing a wide range of devices to test. We have been developing a POC to run Espresso tests on Sauce Labs devices and have had incredible support during the POC process. Sauce Labs supports a wide range of testing frameworks, including Appium, Espresso and XCUI testing.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

K Sandeep D.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

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