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Sauce Labs

Sauce Labs

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Sauce Labs
7.7 /10

What is Sauce Labs?

Build the most comprehensive mobile app testing strategy, from development to production

Company Details


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Awards & Recognition

Sauce Labs won the following awards in the Mobile Application Testing category

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Sauce Labs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sauce Labs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sauce Labs?

5% Negative
11% Neutral
84% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 79

Automated Testing

88

Browser Testing

85

Device and OS Versions Coverage

85

Functional Testing

85

Mobile Test Environment and Lab Management

82

Virtual Mobile Devices

82

Development Use

81

Dashboards, Analytics and Reporting

79

Test Run Workflow Manager

78

Cloud Device Farm (Physical and Simulator)

78

Process Simulation

78

Vendor Capability Ratings

Average 78

Business Value Created

85

Breadth of Features

81

Quality of Features

81

Usability and Intuitiveness

80

Ease of Data Integration

77

Ease of Implementation

77

Ease of IT Administration

77

Product Strategy and Rate of Improvement

77

Vendor Support

74

Ease of Customization

73

Availability and Quality of Training

71

Sauce Labs Reviews

Melisa O.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use, with different devices and simulators

Likeliness to Recommend

7 /10

What differentiates Sauce Labs from other similar products?

Use simulators and emulators

What is your favorite aspect of this product?

The facility to use and the integration with devops

What do you dislike most about this product?

The price per minute or packages

What recommendations would you give to someone considering this product?

Review project necessities

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Saves Time

Josse H.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Good product

Likeliness to Recommend

7 /10

What differentiates Sauce Labs from other similar products?

Broad available devices and os versions

What is your favorite aspect of this product?

Broad available devices and os versions

What do you dislike most about this product?

Not always straight forward to use

What recommendations would you give to someone considering this product?

It depends on your usecase

Pros

  • Enables Productivity
  • Unique Features
  • Inspires Innovation
  • Includes Product Enhancements

Cons

  • Less Effective Service

PETER G.

  • Role: C-Level
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Exceptional quality "Easy to access"

Likeliness to Recommend

8 /10

What differentiates Sauce Labs from other similar products?

Unlimited life testing

What is your favorite aspect of this product?

Cloud computing

What do you dislike most about this product?

Overage charges incurred for additional minutes

What recommendations would you give to someone considering this product?

I would rate the product 97 percent because it is good

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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