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Sauce Labs

Sauce Labs

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Sauce Labs
7.7 /10

What is Sauce Labs?

Build the most comprehensive mobile app testing strategy, from development to production

Company Details


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Awards & Recognition

Sauce Labs won the following awards in the Mobile Application Testing category

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Sauce Labs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sauce Labs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sauce Labs?

5% Negative
11% Neutral
84% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 79

Automated Testing

88

Browser Testing

85

Device and OS Versions Coverage

85

Functional Testing

85

Mobile Test Environment and Lab Management

82

Virtual Mobile Devices

82

Development Use

81

Dashboards, Analytics and Reporting

79

Test Run Workflow Manager

78

Cloud Device Farm (Physical and Simulator)

78

Process Simulation

78

Vendor Capability Ratings

Average 78

Business Value Created

85

Breadth of Features

81

Quality of Features

81

Usability and Intuitiveness

80

Ease of Data Integration

77

Ease of Implementation

77

Ease of IT Administration

77

Product Strategy and Rate of Improvement

77

Vendor Support

74

Ease of Customization

73

Availability and Quality of Training

71

Sauce Labs Reviews

Akanksha G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Here for the long haul but mind your pockets!

Likeliness to Recommend

8 /10

What differentiates Sauce Labs from other similar products?

There are some big players already available in the market when it comes to cloud based testing. Saucelabs provides an easy to integration framework to developers and quality engineers with a freedom to choose any platform for setting up their automations. Extensive documentation and test analytics make Saucelabs stands out from some key names in the cloud based domain.

What is your favorite aspect of this product?

A plethora of devices to choose from! When it comes to web based or native mobile based applications, the main goal is to achieve maximum possible coverage. And Sauce labs has a large variety ranging from real devices to emulators to choose from. The diverse device coverage makes the end to end tests for any application whether functional or visual less complex and easy to use.

What do you dislike most about this product?

Saucelabs can cause a hole in your pocket. There are other alternatives in the market and similar integrations to use.

What recommendations would you give to someone considering this product?

At the end of the day, it boils down to evaluating any cloud based tool and see how seamless fit it is. Every organisation, project or team has individual requirements, The best tool to integrate is one which enhances the development and quality processes. I would recommend doing a POC before finalising any tool. Saucelabs is a great addition to your team if it checks the above conditions.

Pros

  • Respectful
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Muhammad Ahmad S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Good product, great community & excellent features

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

Wide range of emulator support and rich community support

What is your favorite aspect of this product?

Integration with different emulators and the dashboards

What do you dislike most about this product?

For newbie integration with automation framework is little tough

What recommendations would you give to someone considering this product?

Extremely useful for mobile automation

Pros

  • Efficient Service
  • Saves Time
  • Altruistic
  • Client's Interest First

Christopher Y.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Fantastic Product for app testing

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

Ability to automatically test multiple devices at the same time with little user input

What is your favorite aspect of this product?

Ability to automatically test devices

What do you dislike most about this product?

Costs extra for certain devices and features

What recommendations would you give to someone considering this product?

Worthwhile if creating multiple applications or needing to do updates

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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