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SAP

SAP SuccessFactors HCM

Composite Score

7.9 /10

CX Score

8.1 /10

64 Reviews Write a Review

What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Company Details

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Awards & Recognition

SAP SuccessFactors HCM won the following awards in the Talent Management category

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5 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

3 Top Rated Features

2025

2 Top Rated Capabilities

5 Top Rated Features

2024

1 Top Rated Capabilities

3 Top Rated Features

2023

1 Top Rated Capabilities

2 Top Rated Features

2022

SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

7% Negative

10% Neutral

83% Positive

Pros

Security Protects
Enables Productivity
Respectful
Helps Innovate

Feature Ratings

Average 82

Career Pathing

Employee Engagement

Compensation Management

Onboarding Offboarding

Talent Acquisition

Wellness

Collaboration

Performance Management

Succession Planning

Rewards Recognition

Learning and Development

Vendor Capability Ratings

Average 80

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Quality of Features

Also Featured in...

Talent Acquisition Suites

Score 8.7

View SAP SuccessFactors HCM in this category (opens in a new tab)

Human Capital Management - Enterprise

Score 8.1

View SAP SuccessFactors HCM in this category (opens in a new tab)

Internal Talent Marketplace

Score 7.5

View SAP SuccessFactors HCM in this category (opens in a new tab)

SAP SuccessFactors HCM Reviews

Soban R.

Role: Human Resources
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Beast software for human resources services

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Variety of features, easy to use, easy to integrate

What is your favorite aspect of this product?

Organization chart, job requisition, interview central, position creation, offer approval form, onboarding, performance management, and learning and development

What do you dislike most about this product?

Sometimes it takes time to modify the features you are proposing

What recommendations would you give to someone considering this product?

If you are looking for software that provides comprehensive human resources services, such as talent solutions, core HR, collaboration tools, and workforce analytics, then you should choose this software.

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Effective Service

Saurabh C.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2026

User Friendly HR Management with SAP SuccessFactor

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Offers cloud based platform which can be accessed from any device with internet, user friendly interface.

What is your favorite aspect of this product?

It helped our organization to streamline Employee Management and Payroll and other aspects.

What do you dislike most about this product?

It has a learning curve and need professional development knowledge to implement it

What recommendations would you give to someone considering this product?

If you are in market for a user friendly HR management tool this is the one to go with

Pros

Enables Productivity
Unique Features
Respectful
Client Friendly Policies

Harini N.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2026

Best Vendor support provider

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

Ease of IT administration is the one factor that differentiates SAP SuccessFactors HCM

What is your favorite aspect of this product?

Vendor support and Usability are one of my favorite aspect of this product.

What do you dislike most about this product?

Cost is the one factor i dislike the most in this Product.

What recommendations would you give to someone considering this product?

There are no recommendations for this software , its already best one. I highly recommend this software.

Pros

Reliable
Performance Enhancing
Trustworthy
Efficient Service

How We Deliver

Events

SAP SuccessFactors HCM

What is SAP SuccessFactors HCM?

Company Details

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Awards & Recognition

SAP SuccessFactors HCM Ratings

85 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love SAP SuccessFactors HCM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Career Pathing Ability to map and communicate standard employee career paths.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Compensation Management Software provides ability to track and measure employee compensation

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Wellness Ability to track and manage employee wellness programs and their usage

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Succession Planning Software contains employee succession planning functionality.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Also Featured in...

Talent Acquisition Suites

Human Capital Management - Enterprise

Internal Talent Marketplace

SAP SuccessFactors HCM Reviews

Soban R.

Beast software for human resources services

Likeliness to Recommend

Pros

Saurabh C.

User Friendly HR Management with SAP SuccessFactor

Likeliness to Recommend

Pros

Harini N.

Best Vendor support provider

Likeliness to Recommend

Pros

Most Popular SAP SuccessFactors HCM Comparisons

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1
Since last award

Feature Ratings

Career Pathing

Employee Engagement

Compensation Management

Onboarding Offboarding

Talent Acquisition

Wellness

Collaboration

Performance Management

Succession Planning

Rewards Recognition

Learning and Development

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Quality of Features