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SAP

SAP Professional Services Software

Composite Score

8.5 /10

CX Score

8.7 /10

98 Reviews Write a Review

What is SAP Professional Services Software?

The SAP for Professional Services solution helps professional services companies deal with the complexity of their business requirements and achieve profitable growth by improving their operational efficiency, business responsiveness, and the customer relationship. SAP for Professional Services covers the entire business process of cross-industry professional services, from lead generation, opportunity management, project management, and project resource planning through to the follow-up processes in engagement management, such as invoice creation and analysis.

Company Details

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SAP Professional Services Software Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Professional Services Software.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Professional Services Software?

5% Negative

5% Neutral

90% Positive

Pros

Continually Improving Product
Performance Enhancing
Inspires Innovation
Caring

Feature Ratings

Average 79

Security

Team Collaboration

Project Management

Process Automation

Reporting

Auditability

Time Management

Knowledgebase

Expense Detail Tracking

Business Process Analysis (BPA)

Resource Management

Vendor Capability Ratings

Average 77

Ease of Implementation

Quality of Features

Ease of IT Administration

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

SAP Professional Services Software Reviews

Alok R.

Role: C-Level
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Good enterprise grade product but lacks innovation

Likeliness to Recommend

5 /10

What differentiates SAP Professional Services Software from other similar products?

Enterprise grade

What is your favorite aspect of this product?

Mobile access

What do you dislike most about this product?

Usability and Ease of implementation

What recommendations would you give to someone considering this product?

Focus on implementation

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Less Transparent
Vendor's Interest First
Less Performance Enhancing

Rohit S.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

User friendly interface

Likeliness to Recommend

10 /10

What differentiates SAP Professional Services Software from other similar products?

User friendly

What is your favorite aspect of this product?

User interface

What do you dislike most about this product?

Nothing as such ! Keep it up

What recommendations would you give to someone considering this product?

Not really

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alexander P.

Role: Consultant
Industry: Chemicals
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Recommendable. Knowledge transfers are easier.

Likeliness to Recommend

8 /10

What differentiates SAP Professional Services Software from other similar products?

SAP is flexible when it comes to ERP and database processes. SAP has a lot of products and solutions used by different companies in the world which heightens the reliability of data handling and database.

What is your favorite aspect of this product?

SAP is intuitive when learned, it can be manipulated in such ways the client wants or even be configured depending on what a company wants to offer.

What do you dislike most about this product?

The UI of SAP might be unappealing to some. Nonetheless, it's the functionality that matters the most and there are always room for improvements in UI/UX.

What recommendations would you give to someone considering this product?

SAP is used to handle large amounts of database requests and data. The capabilities of this product should be maximized.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

SAP Professional Services Software

What is SAP Professional Services Software?

Company Details

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Awards & Recognition

2024 Data Quadrant Gold Medalist

SAP Professional Services Software Ratings

86 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love SAP Professional Services Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Permits customers to use their identity provider of choice to manage their sign on

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Project Management Plan all resources needed to execute projects

Process Automation Supports process design with a point-and-click interface that lets user build processes

Reporting Straightforward data storage with ability to create any reports easily.

Auditability All changes to contracts are fully audit-trailed to improve controls

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

SAP Professional Services Software Reviews

Alok R.

Good enterprise grade product but lacks innovation

Likeliness to Recommend

Pros

Cons

Rohit S.

User friendly interface

Likeliness to Recommend

Pros

Alexander P.

Recommendable. Knowledge transfers are easier.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Security

Team Collaboration

Project Management

Process Automation

Reporting

Auditability

Time Management

Knowledgebase

Expense Detail Tracking

Business Process Analysis (BPA)

Resource Management

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of IT Administration

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness