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SAP

SAP CPQ

Composite Score

7.0 /10

CX Score

6.9 /10

17 Reviews Write a Review

What is SAP CPQ?

Maximize every sales opportunity with intelligent selling and deliver results with an intuitive configuration process across every sales channel. Build, optimize, and create buyer-friendly quotes and proposals with the SAP CPQ solution. Eliminate quote errors and empower your sellers to easily configure complex product offerings with optimized prices and branded proposals

Company Details

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Awards & Recognition

SAP CPQ won the following awards in the Configure, Price, Quote category

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0 Top Rated Capabilities

3 Top Rated Features

2023

2 Top Rated Capabilities

6 Top Rated Features

2022

SAP CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

3
Since last award

95 Plan to Renew

4
Since last award

76 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP CPQ?

10% Negative

9% Neutral

81% Positive

Pros

Continually Improving Product
Inspires Innovation
Acts with Integrity
Appreciates Incumbent Status

Feature Ratings

Average 79

Product and Service Configuration

Quote Development and Administration

Catalog Management

Rules Engine

Multi Currency

Visual Configuration

Renewal Management

Discounting Management

Mobile

Workflow & Approvals

Application Integration

Vendor Capability Ratings

Average 76

Ease of Implementation

Ease of Customization

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

SAP CPQ Reviews

Role: Information Technology
Industry: Energy
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Features and support disappoint

Likeliness to Recommend

3 /10

Pros

Continually Improving Product
Appreciates Incumbent Status
Acts with Integrity
Transparent

Cons

Less Effective Service
Wastes Time
Commodity Features

Vijay S.

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

Easy to learn, career outshiner and most returns.

Likeliness to Recommend

6 /10

What differentiates SAP CPQ from other similar products?

Ease of implementation, easy to learn.

What is your favorite aspect of this product?

Streamlined electronic payments And many more.

What do you dislike most about this product?

Desktop experience is not supported for mobile

What recommendations would you give to someone considering this product?

Keep improving.

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Ivan B.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Great features, smoth for business

Likeliness to Recommend

10 /10

What differentiates SAP CPQ from other similar products?

Great features, easy implementation.

What is your favorite aspect of this product?

User experience is great, fast, easy.

What do you dislike most about this product?

Needs more prebuilt analytics

What recommendations would you give to someone considering this product?

Focus on modeling first, define your goals then start implementation.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

SAP CPQ

What is SAP CPQ?

Company Details

Need Assistance?

Awards & Recognition

SAP CPQ Ratings

83 Likeliness to Recommend

3 Since last award

95 Plan to Renew

4 Since last award

76 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+73 Net Emotional Footprint

How much do users love SAP CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

SAP CPQ Reviews

Features and support disappoint

Likeliness to Recommend

Pros

Cons

Vijay S.

Easy to learn, career outshiner and most returns.

Likeliness to Recommend

Pros

Ivan B.

Great features, smoth for business

Likeliness to Recommend

Pros

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Title

3
Since last award

4
Since last award

3
Since last award

Feature Ratings

Product and Service Configuration

Quote Development and Administration

Catalog Management

Rules Engine

Multi Currency

Visual Configuration

Renewal Management

Discounting Management

Mobile

Workflow & Approvals

Application Integration

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Breadth of Features

Business Value Created

Quality of Features

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration