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SAP

SAP Business Network

Composite Score

7.5 /10

CX Score

7.7 /10

36 Reviews Write a Review

What is SAP Business Network?

Ariba Network is now SAP Business Network. Making your business part of a dynamic, digital marketplace where millions of buyers and suppliers operating all around the world transact trillions of dollars in business commerce every year

Company Details

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Awards & Recognition

SAP Business Network won the following awards in the Contract Lifecycle Management category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

SAP Business Network Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business Network.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

97 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business Network?

3% Negative

9% Neutral

88% Positive

Pros

Reliable
Performance Enhancing
Transparent
Security Protects

Feature Ratings

Average 77

Contract Authoring

Contract Approval

Reporting Analytics

Workflow

E-Signature

Searchable Repository

Obligation Management

Integration

OCR Support

Redlining

Clause Management

Vendor Capability Ratings

Average 74

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Also Featured in...

Strategic Sourcing

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SAP Business Network Reviews

Jamaal D.

Role: C-Level
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Powerful vendor/contract management product!

Likeliness to Recommend

10 /10

What differentiates SAP Business Network from other similar products?

SAP Ariba includes full contract life-cycle reports which is distinct from most other products. The ability to view the tasks from beginning to end with what's complete and what's pending is an excellent overview to ensure the contract gets complete in a timely manner. Thousands of contracts can be searched in one place and signatures can be done electronically.

What is your favorite aspect of this product?

My favorite aspect is the phrase filters that will read the documents during the search. This makes it easy when there are thousands of contracts to sort through. The integration and auditing tools are a bonus!

What do you dislike most about this product?

Since using SAP Ariba I have not found anything that I dislike.

What recommendations would you give to someone considering this product?

Any organization that manages contracts would benefit from SAP Ariba as it is a one stop shop that can be integrated with other products. It is very user friendly and cost effective.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jeff S.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2021

Easy to use, but a bit pricey for most.

Likeliness to Recommend

9 /10

What differentiates SAP Business Network from other similar products?

Product support and service that expands to many levels.

What is your favorite aspect of this product?

The features. Features, features, features. There are so many features that can be customized for anyone.

What do you dislike most about this product?

Can be complicated and support can be too into the product sometimes to dumb it down.

What recommendations would you give to someone considering this product?

Ensure to setup training for all employees that use the product. Training is the key to integration.

Pros

Reliable
Helps Innovate
Unique Features
Inspires Innovation

Sarah S.

Role: Vendor Management
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2020

Intuitive solution for paper contracts!

Likeliness to Recommend

8 /10

What differentiates SAP Business Network from other similar products?

It’s scalable to our business and we can integrate it with current systems. It is also intuitive for the users.

What is your favorite aspect of this product?

How robust the functionality is and how easy it is to pull contracts for review. No more pieces of paper!

What do you dislike most about this product?

I wish it were less expensive.

What recommendations would you give to someone considering this product?

If you are still living in a world of spreadsheets and paper copies, this is a way to automate that world.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

SAP Business Network

What is SAP Business Network?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

SAP Business Network Ratings

84 Likeliness to Recommend

97 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love SAP Business Network?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Contract Authoring Creation of the contract with legal controls such as contract structure, required information, drafting parameters. Integration with MSFT Word is high value.

Contract Approval Automated and hierarchical approval process from one or many approvers of a contract(s) within the CLM system.

Reporting Analytics Perform analysis of contract portfolio and provide insights into the contract portfolio.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Searchable Repository Storage and indexing of contracts by various criteria, including meta-tagging capabilities. Online access to all personnel that need access to them

Obligation Management Obligations, deliveries, SLA status, key event tracking of contract events through the CLM system

Integration Linkage from CLM to transactional systems such as order management systems, accounts payable systems, CRM, P2P/S2S, Legal Matter solutions, and risk management

OCR Support Automated import of 3rd party and legacy agreements

Redlining Ability to redline agreements, with version control, and across various document formats.

Clause Management Presence of a clause library, ability to build clause libraries, AI overlay for review and analysis of contract clauses via Machine Learning

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Strategic Sourcing

SAP Business Network Reviews

Jamaal D.

Powerful vendor/contract management product!

Likeliness to Recommend

Pros

Jeff S.

Easy to use, but a bit pricey for most.

Likeliness to Recommend

Pros

Sarah S.

Intuitive solution for paper contracts!

Likeliness to Recommend

Pros

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Title

Feature Ratings

Contract Authoring

Contract Approval

Reporting Analytics

Workflow

E-Signature

Searchable Repository

Obligation Management

Integration

OCR Support

Redlining

Clause Management

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Ease of Customization