Sana Commerce Customer Reviews 2024

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Sana Commerce

Composite Score

8.2 /10

CX Score

8.5 /10

20 Reviews Write a Review

What is Sana Commerce?

Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers.

Company Details

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Awards & Recognition

Sana Commerce won the following awards in the B2B eCommerce category

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11 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Service Experience
Contract Negotiation
Conflict Resolution

2024

Sana Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sana Commerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sana Commerce?

0% Negative

3% Neutral

97% Positive

Pros

Reliable
Respectful
Generous Negotitation
Friendly Negotiation

Feature Ratings

Average 87

ERP Integration

Multi-Storefront

Multi-Language Support

Content Localization

Shopping Cart Management

Catalog Management

Content Management

Order Management

Guided Selling

Payment Processing

Reporting and Analytics

Vendor Capability Ratings

Average 89

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization

Sana Commerce Reviews

Hideki N.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Improve your e-commerce

Likeliness to Recommend

9 /10

What differentiates Sana Commerce from other similar products?

Sana Commerce is differentiated by its native integration with our ERP and its focus on advanced customization for individual customers. The overall experience with the software has been positive, as it has improved our productivity and customer experience

What is your favorite aspect of this product?

I like it mainly for its seamless integration with popular ERP systems such as Microsoft Dynamics and SAP, its ability to create customized online catalogs according to the client, and its sales process automation functionality, which helps us save time on manual tasks. The software addresses business problems such as seamless integration with our ERP system, customizing online catalogs for each customer, and automating sales processes.

What do you dislike most about this product?

Advanced customization may require technical knowledge and report customization may be limited compared to other similar solutions

What recommendations would you give to someone considering this product?

Sana Commerce is suitable for scenarios where deep integration with ERP systems, advanced customization of online catalogs and automation of sales processes are required. Less appropriate for businesses looking for a simpler solution or who do not need advanced eCommerce capabilities

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Oliver D.

Role: C-Level
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Perfect in Centralizing Online Operations

Likeliness to Recommend

9 /10

What differentiates Sana Commerce from other similar products?

Effectiveness in all centralizing olk products and services information.

What is your favorite aspect of this product?

Perfect in managing online shopping as well as security in transaction.

What do you dislike most about this product?

No dark side of this application i have come across.

What recommendations would you give to someone considering this product?

I have got best partner in effective online transaction, join the leading community.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Paul Y.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Globalised Business Network

Likeliness to Recommend

9 /10

What differentiates Sana Commerce from other similar products?

Availability of multiple languages.

What is your favorite aspect of this product?

Perfect products information.

What do you dislike most about this product?

I have only likes.

What recommendations would you give to someone considering this product?

For perfect online business use this tool

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Sana Commerce

What is Sana Commerce?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

Sana Commerce Ratings

88 Likeliness to Recommend

97 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Sana Commerce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

ERP Integration Ability to integrate with Enterprise Resource Planning software

Multi-Storefront Enables businesses to launch and manage multiple different storefronts from a single platform.

Multi-Language Support Send or translate alerts in multiple languages.

Content Localization The solution provides support for multiple languages and currencies.

Shopping Cart Management The solution provides robust functionality for shopping cart management (editable carts, saved carts, targeted offers in cart, cart discounting etc.)

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Content Management Includes collaboration, check-in/check-out, and version control.

Order Management Includes order entry, order processing, order tracking, and parts management.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Sana Commerce Reviews

Hideki N.

Improve your e-commerce

Likeliness to Recommend

Pros

Oliver D.

Perfect in Centralizing Online Operations

Likeliness to Recommend

Pros

Paul Y.

Globalised Business Network

Likeliness to Recommend

Pros

Most Popular Sana Commerce Comparisons

Adobe Commerce

Shopify Plus

Oracle Commerce

BigCommerce

SAP Commerce Cloud

FastSpring

Title

Feature Ratings

ERP Integration

Multi-Storefront

Multi-Language Support

Content Localization

Shopping Cart Management

Catalog Management

Content Management

Order Management

Guided Selling

Payment Processing

Reporting and Analytics

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization