What is Sana Commerce?
Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
92 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 97%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 91%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sana Commerce?
Pros
- Reliable
- Respectful
- Generous Negotitation
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ERP Integration
Multi-Storefront
Multi-Language Support
Content Localization
Shopping Cart Management
Catalog Management
Content Management
Order Management
Guided Selling
Payment Processing
Reporting and Analytics
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Business Value Created
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Ease of Customization
Sana Commerce Reviews
Agus T.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
With Sana Commerce, you can make selling safe
Likeliness to Recommend
What differentiates Sana Commerce from other similar products?
Customers sign in securely once via SSO. Then, they enjoy a cohesive journey across sites and apps. Back-end microservices authenticate and authorize discretely, ensuring that no single resource is a single point of failure.
What is your favorite aspect of this product?
I use Sana to enforce standard access policies, such as MFA for high-risk logins, dynamic authorization, and real-time risk-based access controls. However, for customers, it is simple and seamless. Account and profile data are stored centrally, ensuring that it is always up-to-date wherever they interact with us.
What do you dislike most about this product?
Advanced features can assist with compliance with regulations such as GDPR and CCPA. Customer data governance can be utilized to identify and remove unused records. Consent preferences track user options to ensure their choices are respected. All data is encrypted with bank-grade security during transit and at rest.
What recommendations would you give to someone considering this product?
While the security measures are robust, implementing more granular policy controls at the attribute or resource level could help balance risk with a smoother user experience. Sana Commerce enables businesses to deliver personalized service securely and at scale. It is a fundamental tool for any business that aims to prioritize customers while meeting the strictest security standards.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Oliver D.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Perfect in Centralizing Online Operations
Likeliness to Recommend
What differentiates Sana Commerce from other similar products?
Effectiveness in all centralizing olk products and services information.
What is your favorite aspect of this product?
Perfect in managing online shopping as well as security in transaction.
What do you dislike most about this product?
No dark side of this application i have come across.
What recommendations would you give to someone considering this product?
I have got best partner in effective online transaction, join the leading community.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Paul Y.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2023
Globalised Business Network
Likeliness to Recommend
What differentiates Sana Commerce from other similar products?
Availability of multiple languages.
What is your favorite aspect of this product?
Perfect products information.
What do you dislike most about this product?
I have only likes.
What recommendations would you give to someone considering this product?
For perfect online business use this tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
