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Samsara Inc

Samsara

Composite Score
8.8 /10
CX Score
8.7 /10
Category
Samsara
8.8 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

3
Since last award

99 Plan to Renew

1
Since last award

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

3% Negative
12% Neutral
85% Positive

Pros

  • Respectful
  • Security Protects
  • Helps Innovate
  • Reliable

Feature Ratings

Average 86

GPS Tracking

91

Asset Management

87

Vehicle Management

87

Driver Management

86

Dispatch Management

83

Fuel Management

81

Fleet Maintenance

81

Cargo Management

80

Vendor Capability Ratings

Average 81

Breadth of Features

85

Usability and Intuitiveness

84

Ease of Implementation

84

Quality of Features

82

Ease of Data Integration

81

Business Value Created

81

Ease of IT Administration

81

Vendor Support

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Samsara Screenshots

Samsara Videos

Samsara Reviews

Alexander M.

  • Role: Operations
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2026

Great Implementation

Likeliness to Recommend

8 /10

What differentiates Samsara from other similar products?

Use of Generative AI

What is your favorite aspect of this product?

AI Functionality for reference

What do you dislike most about this product?

Complicated setup and settings, things aren't where I expect to find them

What recommendations would you give to someone considering this product?

Overall it's a great service, it's a little complicated depending on how far you go into it - do the training

Pros

  • Caring
  • Saves Time
  • Respectful
  • Transparent

Marsha C.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Effective Risk Management Solution

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

Our previous provider was always having "glitches" that made using their software time consuming and tedious. Samsara is way better in that regard. I also enjoy the ability to customize and schedule a variety of reports to be sent directly to my email.

What is your favorite aspect of this product?

My favourite aspect of this product is the ease of use.

What do you dislike most about this product?

I can't think of anything that I dislike.

What recommendations would you give to someone considering this product?

I am very pleased with our switch to Samsara. The product is easy to navigate and customize. The reports provide me with real-time essential data, allowing me to make informed decisions and effectively manage risk. *****

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Will Z.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2026

SOLID PERFORMANCE, ESSENTIAL TO OUR BUSINESS

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

The only other product we ever used was a generation or two OLDER than Samsara and frankly is no comparison. I don't know how to compare to other companies since I know very little about them. We did have a conversation with MOTIVE who of course promised to be better than everyone else, but we never got beyond the sale pitch. I am familiar with the Samsara platform and use its features almost daily to our advantage.

What is your favorite aspect of this product?

Nearly live gps and video footage. I use Samsara and another asset locator product (NOT something Samsara could do for us so it is not a competitor of yours) to step by step, turn by turn guide our drivers to the location they need to go. It really is a wonderful tool.

What do you dislike most about this product?

I don't love all the updates (which I know are part of the industry... grow or die) I am sure we don't use nearly half of the features available in the system, but we are pretty busy with the day to day around here and don't have time to fully explore what Samsara can do... but we are good at what WE NEED IT TO DO>

What recommendations would you give to someone considering this product?

Know what you need it to do. Ask someone who already uses it in your field before signing up

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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