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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

82

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

John P.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Love Hate Relationship

Likeliness to Recommend

5 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce has a ton of features and massive amounts of customization.

What is your favorite aspect of this product?

You can almost do whatever you want with this product.

What do you dislike most about this product?

There are too many features. Depending on who you are working for, they can get so caught up in adding new features that it makes the whole system a tangled mess.

What recommendations would you give to someone considering this product?

Make sure you set clear parameters around what constitutes a need and what constitutes a want concerning Salesforce features. Otherwise, you may end up regretting it.

Pros

  • Unique Features
  • Continually Improving Product
  • Client's Interest First
  • Includes Product Enhancements

Neha G.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Salescloud one stop solution for your sales crm

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Wonderful interface making it easy to manage leads Inbuilt report features just a click away

What is your favorite aspect of this product?

Inbuilt report feature that too customizable as per individual need

What do you dislike most about this product?

Bit costly as compared to other crm in the market

What recommendations would you give to someone considering this product?

Number one crm in market for a reason Using it since 5+ years and must say best crm to work with Hassel free wonderful interface easy to understand and manage data

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

James B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

It has changed the way we function for the better.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

I think lead management is so much better with this product over our previous product. I started in my industry two decades ago, and to see business evolve to a place where lead management with Salesforce has improved efficiencies in our place of work by a lot has been great. That is what separates them from the rest of the pack for me.

What is your favorite aspect of this product?

Again, I think the lead management part of it is top notch. Communication lapses at my place of work shouldn't happen, even though we live in a communication age, but they do. Lead management does a lot of the speaking for me and others as it makes things clear for anyone privy to that information.

What do you dislike most about this product?

There is nothing I really dislike. Of course, as mentioned, I think we all have our wishlists of things that were better, but nothing here that would resonate or benefit anyone else. It is specific to my location.

What recommendations would you give to someone considering this product?

I would recommend that you take in as much research as possible before making an informed decision, but I stress to you to focus on how it can benefit your business!

Pros

  • Unique Features
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

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