Salesforce Sales Cloud Enterprise

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

The ability to customize the system based on our workflow and internal best practices. We can make the product fit our business even when times change.

What is your favorite aspect of this product?

Customization and ability to change quickly.

What do you dislike most about this product?

Cumbersome to learn at first. Getting to know the Salesforce language is difficult, but once it is understood, the possibilities are endless.

What recommendations would you give to someone considering this product?

I would recommend this product for a mature business that is looking to streamline processes and eliminate redundant human capital positions. Our system has eliminated the need for two positions on our team. As a business we are saving well over $100,000 annually on payroll. Additionally, we have created a system that increases lead generation and lead conversion. In short, we are making more money from doing less work. But to be clear, Salesforce is not for the beginner to use, implement, or design.

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It is simply the most 'all-encompassing' CRM on the market. Whatever you need, Salesforce can provide it. They have easily the most integrations available, to allow it to seamlessly slot in to your currently processes.

What is your favorite aspect of this product?

My favourite aspect is the reporting. Of all the CRMs I have used, the sheer depth of reports and data you can access it incredible. Whatever your data and dashboard needs are, Salesforce can meet them.

What do you dislike most about this product?

While being such an an all encompassing tool is a special quality, for some businesses like my own this is just not needed. I work for a smaller technology business and we don't need a CRM that has all the bells and whistles, we want an easy to use platform to allow for easy collaboration, and for me Salesforce doesn't allow this.

What recommendations would you give to someone considering this product?

For a larger business with lots of users, I think Salesforce will be perfect. However, it is not worth the price if you are not using it to it's full potential.

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud offers robust mobile capabilities, allowing users to access critical information and collaborate with the team from anywhere, facilitating flexibility and on-the-go productivity.

What is your favorite aspect of this product?

Salesforce Sales Cloud excels in integration, allowing seamless connectivity with other Salesforce products and a wide range of third-party applications.

What do you dislike most about this product?

The pricing of Salesforce Sales Cloud can be a limitation for smaller businesses with limited budgets.

What recommendations would you give to someone considering this product?

Carefully assess your budget and business requirements to determine whether Salesforce Sales Cloud is the right fit. Consider alternatives if the pricing or feature set doesn't align with your needs.