What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Mo Q.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
One of the best CRMs out there
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Comprehensive reporting functionality.
What is your favorite aspect of this product?
The vast range of integrations and custom reporting.
What do you dislike most about this product?
The UI for new users can feel a little overwhelming, but once you get used to it, it's fine.
What recommendations would you give to someone considering this product?
Spend time customizing your homepage, dashboards, menu bar, lead lists, etc. It'll save you a lot of time in the future.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Montgomery O.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Nov 2024
Can be cumbersome to manage high volume
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Industry Standard
What is your favorite aspect of this product?
Reporting is robust
What do you dislike most about this product?
DIfficult to leverage all features
What recommendations would you give to someone considering this product?
Have a dedicated Saleforce resource/trainer
Pros
- Performance Enhancing
- Trustworthy
- Client Friendly Policies
- Reliable
Vuyo V.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2024
Great and efficient product with unique features
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Their integration capabilities are unmatched. Salesforce is able to connect with other third-party applications which makes it a central hub for business operations this alone is a winner. It is also has the agility for customization allowing companies to tailor their platform to their specific needs without extensive coding and extra work. Salesforce's Analytics offers advanced insights and predictive capabilities that extend and enable businesses a competitive advantage. Salesforce has a large community of developers, consultants, and partners that contribute to continuous innovation and support making it accessible globally.
What is your favorite aspect of this product?
The AI capabilities having a tool that brings predictive analytics right to your fingertips—forecasting sales, predicting customer behavior, and automating tasks is everything for me.
What do you dislike most about this product?
It can sometimes feel like it's a bit too complex especially for smaller businesses that do not have a dedicated team to handle it. Also, the cost can add up quickly with all the add-on's and extra features can be too costly.
What recommendations would you give to someone considering this product?
First off be crystal clear on what your business needs. Salesforce is full of customization's, meaning that you can end up paying for features you don’t actually need. Start with the basics and grow from there. Second, consider partnering with a consultant to help with implementation. This will make the process a lot smoother, especially if your team isn’t tech-savvy. Lastly, make use of the training platform. It has a lot of resources to get you up to speed and help your team become Salesforce pros soon.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service