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Salesforce CPQ Logo Award Winner Product Badge
Salesforce CPQ Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce CPQ

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Salesforce CPQ
8.5 /10

What is Salesforce CPQ?

CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.

Company Details


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Awards & Recognition

Salesforce CPQ won the following awards in the Configure, Price, Quote category

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Salesforce CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce CPQ?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 81

Multi Currency

85

Quote Development and Administration

84

Product and Service Configuration

84

Application Integration

82

Discounting Management

81

Reporting and Analytics

80

Workflow & Approvals

80

Catalog Management

79

Visual Configuration

79

Renewal Management

78

Guided Selling

77

Vendor Capability Ratings

Average 79

Breadth of Features

83

Business Value Created

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Quality of Features

80

Ease of Customization

79

Ease of Implementation

77

Ease of IT Administration

76

Availability and Quality of Training

76

Vendor Support

76

Usability and Intuitiveness

76

Salesforce CPQ Reviews

Noemi D.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Streamlining Sales Proposals with Salesforce CPQ

Likeliness to Recommend

9 /10

What differentiates Salesforce CPQ from other similar products?

Salesforce CPQ is great at connecting sales and finance. The configurator lets users quickly put together complex product bundles, calculate prices, and make professional-looking proposals. This integration and automation set Salesforce CPQ apart from competitors, making it a game-changer in sales enablement.

What is your favorite aspect of this product?

The platform adapts to your needs with ease, whether you're quoting a simple product or a multifaceted solution. The intuitive user interface and drag-and-drop functionality make it easy to customize and iterate on proposals, ensuring that each one truly reflects the unique requirements of your clients.

What do you dislike most about this product?

There are a few limitations that could be addressed. The platform could be more integrated with third-party data sources to provide a more holistic view of the sales landscape.

What recommendations would you give to someone considering this product?

It saves time, is accurate, and makes sales documents look professional. Salesforce CPQ is a great way to improve sales team efficiency and the customer experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shivankur N.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Robust tool for Revenue management

Likeliness to Recommend

10 /10

What differentiates Salesforce CPQ from other similar products?

It hosts data on cloud and runs on cloud which makes it more efficient for customers and differentiates from other similar products which are onsite.

What is your favorite aspect of this product?

Well we can configure, Price and Quote on the same platform and also allows customisation with the logic.

What do you dislike most about this product?

Nothing as such to dislike about for now.

What recommendations would you give to someone considering this product?

It provides accurate pricing for given product categories so always good to go on a cloud product.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shital M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

"Easy to configure and customize"

Likeliness to Recommend

10 /10

What differentiates Salesforce CPQ from other similar products?

It provides cloud structure for configuring price and quote in cloud .

What is your favorite aspect of this product?

Everything is best for this product no need to worry about infrastructure and data structure.

What do you dislike most about this product?

Nothing to dislike about this product.

What recommendations would you give to someone considering this product?

It's build on cloud and trusted platform .

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

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