What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
Down
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 77%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 89%
- Service Experience:
- 88%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Enables Productivity
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Product and Service Configuration
Quote Development and Administration
Application Integration
Discounting Management
Reporting and Analytics
Visual Configuration
Workflow & Approvals
Renewal Management
Catalog Management
Rules Engine
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Salesforce CPQ Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Very customizable and critical tool
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
David P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Sep 2024
Love using it for tracking my sales and opps
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
very detailed and easy to use
What is your favorite aspect of this product?
kanban view is great
What do you dislike most about this product?
i dont like how the sales tracker graph doesnt always show up on the homepage
What recommendations would you give to someone considering this product?
wouldnt be disappointed
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Philip H.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2024
Streamlining Management with Salesforce CPQ
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Salesforce CPQ is a powerful sales tool, it provides a central platform to monitor and maintain accurate inventory data. By integrating CPQ with our existing inventory management systems, I can see real-time stock levels, consumption patterns, and reorder points. This view of inventory helps me make informed decisions and address potential stockouts or surpluses. I can set up automated triggers to generate purchase orders when inventory levels reach certain thresholds.
What is your favorite aspect of this product?
I've found Salesforce CPQ to be a great tool for managing inventory and automating the purchase order process. It works with our supplier and vendor management systems. I can track supplier performance, delivery times, and order fulfillment. The platform's reporting capabilities show me inventory trends, purchasing patterns, and supplier performance. These insights help me make data-driven decisions, identify cost savings, and build stronger relationships with suppliers.
What do you dislike most about this product?
To optimize its capabilities, enhancing the quote generation features and expanding integration options with CRM systems would empower sales teams to create accurate quotes more efficiently, ensuring smoother sales processes and improved customer satisfaction.
What recommendations would you give to someone considering this product?
The system can automatically calculate the required quantities, identify the appropriate suppliers, and generate the necessary purchase order documentation. This automation streamlines the procurement process and ensures we maintain optimal inventory levels. Salesforce CPQ's easy-to-use interface and collaboration features help me work with other teams, like procurement, operations, and finance, to manage inventory. It also helps us communicate and make decisions quickly.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
