What is Salesforce Agentforce Sales?
The all-new Salesforce Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSalesforce Agentforce Sales Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Agentforce Sales.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Agentforce Sales?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 9.1
View Salesforce Agentforce Sales in this category (opens in a new tab)
Conversation Intelligence
Translation missing: en.product_page.ratings.score 9.0
View Salesforce Agentforce Sales in this category (opens in a new tab)
Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
View Salesforce Agentforce Sales in this category (opens in a new tab)
Lead Management
Translation missing: en.product_page.ratings.score 8.9
View Salesforce Agentforce Sales in this category (opens in a new tab)
Salesforce Agentforce Sales Reviews
Muhammed Ali T.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2023
Greatest CRM Tool
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Although it is a very old school tool, it always creates wonders for your relations with consumers.
What is your favorite aspect of this product?
While working with B2B clients, seeing all the information regarding them in one place is great feature.
What do you dislike most about this product?
Sometimes, the tool is getting itself sometimes too much time to load and function.
What recommendations would you give to someone considering this product?
I'd definitely recommend users to get more and more trainings regarding Salesforce because it's a huge tool to learn.
Pros
- Over Delivered
- Friendly Negotiation
- Helps Innovate
- Continually Improving Product
Laura S.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Salesforce enables customization as per business
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Several features to customize reporting and features
What is your favorite aspect of this product?
Different reports I can create
What do you dislike most about this product?
It is not comprehenseble to non-technical users
What recommendations would you give to someone considering this product?
Perform a fesaibility study before purchasing this product
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Includes Product Enhancements
Cons
- Less Effective Service
- Wastes Time
- Vendor Friendly Policies
Charles D.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Oct 2023
The product is easy to use and cost effective
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Salesforce Sales Cloud Enterprise is more intuitive to use, many of our new employees are able to pick it up right away and get rolling. Usually this type of software needs Indepth training, but not this one.
What is your favorite aspect of this product?
The product is very cost effective, it makes the best overall sense for our company.
What do you dislike most about this product?
I dislike the interface on the mobile device.
What recommendations would you give to someone considering this product?
I would recommend to get it, it makes my job so much more enjoyable!
Pros
- Saves Time
- Inspires Innovation
- Altruistic
- Generous Negotitation
Cons
- Slower Product Innovation
- Less Caring
- Security Frustrates
