What is Salesforce Agentforce Sales?
The all-new Salesforce Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Agentforce Sales?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Conversation Intelligence
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Lead Management
Translation missing: en.product_page.ratings.score 8.9
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Salesforce Agentforce Sales Reviews
Charlotte G.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Dec 2023
Raining Leads and Opportunities.
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
It provides a nearly turn-key experience, allowing a company to start running immediately after implementation with minimal upfront work. The ability to track products, quotes, sales, forecasting, contact engagements, and campaign influences, and consolidate them into a single-source platform, is a gamechanger.
What is your favorite aspect of this product?
Sales Cloud's user-friendly platform is excellent for managing leads and opportunities. The CRM tool has proven to be amazing for our organization, providing a 360-degree view of customer information through Sales Cloud Solutions.
What do you dislike most about this product?
Inflexibility in customization.
What recommendations would you give to someone considering this product?
Sales Cloud offers a comprehensive solution for managing all aspects of a company's needs, from tracking and generating leads to handling sales, contacts, and interactions across various industries and business models.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Effective Service
Daniel C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Expensive but very extensive amount of capabilities as a CRM for unlimited audience markets and industry segments
What is your favorite aspect of this product?
It's functionalities as a CRM
What do you dislike most about this product?
The price is unaffordable for most small/medium-sized businesses
What recommendations would you give to someone considering this product?
Perhaps consider a free account with HubSpot as it serves as both a CRM and CMS and then determine if you want to make the switch and upgrade
Arzu C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2023
Bread/Butter for CRM Experts
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
It's the single most powerful tool for us to do basically do what we want with CRM data.
What is your favorite aspect of this product?
I really like to collect all information for one person under one card.
What do you dislike most about this product?
I wish it's interface would be updated with modern tools.
What recommendations would you give to someone considering this product?
There are hundreds of trainings to get benefit for using Salesforce more efficiently.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
