What is Salesforce Agentforce Sales?
The all-new Salesforce Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Agentforce Sales?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Conversation Intelligence
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Lead Management
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Salesforce Agentforce Sales Reviews
Rohan R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Easy to learn, vast implementation.
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Salesforce Sales Cloud Enterprise stands out because it lets businesses tweak the CRM to fit their needs without needing a coding expert. It grows as a company does, fitting both small startups and big enterprises. What makes it special is how easily it meshes with other apps, giving businesses a complete tool to smoothen sales and connect with customers.
What is your favorite aspect of this product?
What's really cool about Salesforce Sales Cloud Enterprise is that businesses can shape it to fit how they work without needing tech experts. It's like a customizable tool that grows with your company, whether you're just starting or already big. And it's not just a standalone thing – it easily connects with other apps, making sales and connecting with customers smoother. It's like having a personalized assistant for your business!
What do you dislike most about this product?
So some people say Salesforce Sales Cloud Enterprise can be a bit expensive, especially for small businesses. If you're not super techy, it might take a bit to figure it all out – not the easiest thing to use. And, here and there, users have mentioned the system acting up, slowing down or taking breaks unexpectedly. So, while it has its good points, these things could be a hassle for some folks but I on the development side does not dislike anything about the product.
What recommendations would you give to someone considering this product?
If you're thinking about Salesforce Sales Cloud Enterprise, first, figure out exactly what your business needs and if the cost fits your budget. Be ready for a learning curve, and consider if the features align with your long-term goals. It's a powerful tool, but making sure it's the right match for your business is key.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jorge V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Salesforce is a great tool for managing leads!
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Salesforce helps you manage leads and build relationships with them. They have an amazing and complex platform
What is your favorite aspect of this product?
You can do almost everything with it, from managing a pipeline of leads to exporting data and reviewing quarter goals.
What do you dislike most about this product?
Maybe pricing and it is really complex, sometimes you can get lost.
What recommendations would you give to someone considering this product?
Get to know the product, it has a lot of features!
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Renu S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Best For Sales Management!!
Likeliness to Recommend
What is your favorite aspect of this product?
My favorite aspect is the lead management and sales management processes, primarily because they are largely executed through standard objects, and there's a considerable standardization across various aspects.
What do you dislike most about this product?
I haven't found anything to dislike so far.
What recommendations would you give to someone considering this product?
Highly recommended for those seeking improved sales and lead management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
