What is Salesforce Agentforce Sales?
The all-new Salesforce Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Agentforce Sales?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Conversation Intelligence
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Lead Management
Translation missing: en.product_page.ratings.score 8.9
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Salesforce Agentforce Sales Reviews
Sonu Kumar S.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Awesome tool, provides many out of the box feature
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Out Of box feature, and many unique features like lead & case management.
What is your favorite aspect of this product?
Everything is good in this, Even we get good customer support from salesforce whenever we get stuck they are available.
What do you dislike most about this product?
Nothing at this moment.
What recommendations would you give to someone considering this product?
Easy to setup Easy to get trained through trailhead modules and you are ready to go. Any new things comes they provides trailhead module to learn for the same so that if needed we can use them in work. Out of The Box setup for configuring the business requirement. And many more we can do using Apex, LWC, flow, etc
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Engin A.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2024
Great Tool for CRM
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Amazing compared to small competitors which can not perform
What is your favorite aspect of this product?
Extensive and structural details are provided for each consumer
What do you dislike most about this product?
I do not like the loading time for the profile details sometimes it takes too long.
What recommendations would you give to someone considering this product?
I would recommend them to use this only via Salesforce training videos.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dorcas R.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted May 2024
Salesforce Sales Cloud Enterprise Is Reliable
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
I like the consistency of Salesforce Sales Cloud Enterprise. Salesforce Sales Cloud Enterprise is easy to use.
What is your favorite aspect of this product?
Salesforce Sales Cloud Enterprise has powerful features. I like the brilliant capabilities of Salesforce Sales Cloud Enterprise.
What do you dislike most about this product?
No dislikes about Salesforce Sales Cloud Enterprise.
What recommendations would you give to someone considering this product?
I highly recommend Salesforce Sales Cloud Enterprise.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
