What is Salesforce Agentforce Sales?
The all-new Salesforce Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Agentforce Sales?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Conversation Intelligence
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Lead Management
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Salesforce Agentforce Sales Reviews
Shannon G.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2020
My encounter with Salesforce Sales Cloud
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
The vendor offers free customer support and the program is accessible via any browser.
What is your favorite aspect of this product?
Sales optimization features available on Salesforce Sales Cloud is the best thing that I give thumbs up.
What do you dislike most about this product?
The then issues are no longer a threat since the vendor customer service eradicated all.
What recommendations would you give to someone considering this product?
Yes, I highly recommend Salesforce Sales Cloud, but with qualifications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2020
I Love Salesforce
Likeliness to Recommend
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Kevin K.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2020
Effective CRM Tool
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Salesforce Sales Cloud is cheaper compared to what it offers. You get much more than you pay since it has many features, some that allow you to learn while still using it. Another feature that differentiate Salesforce Sales Cloud from similar products is flexibility to use. Once you learn how to use, it also becomes easy to customize to meet your company needs.
What is your favorite aspect of this product?
My favorite aspect of Salesforce Sales Cloud is task management. It allows me to manage all my tasks in order of their urgency. Also, the email marketing feature allow me to send emails to specific customers. Besides, mobile access has enabled different teams from different departments to share their work even when they do not have their computers, a feature that has ensured that work flows as planned.
What do you dislike most about this product?
I do not have any feature that I dislike in Salesforce Sales Cloud. All the features that I have used as well as my team have served us perfectly.
What recommendations would you give to someone considering this product?
For improved communications and workflow management in your business, try Salesforce Sales Cloud. The outcome in terms of team management, customer relation management, sales force automation and lead management are great.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
