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Respondus

Respondus

Composite Score
7.1 /10
CX Score
7.6 /10
Category
Respondus
7.1 /10

What is Respondus?

Respondus, Inc. develops assessment applications for the elearning market. Thousands of instructors at over 2,000 colleges and universities in over 50 countries use Respondus software to enhance the capabilities of their learning management systems. 

Company Details


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Respondus Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Respondus?

4% Negative
0% Neutral
96% Positive

Pros

  • Trustworthy
  • Caring
  • Fair
  • Altruistic

Feature Ratings

Average 86

Analytics and Reporting

95

Assessments and Quizzes

92

Content Creation

90

Content Management

87

Online Learning

86

Course Management

84

Gradebook

75

Instructor Led Training

74

Classroom Management

71

Student Collaboration

67

Vendor Capability Ratings

Average 77

Ease of Implementation

92

Usability and Intuitiveness

91

Product Strategy and Rate of Improvement

87

Breadth of Features

81

Business Value Created

78

Ease of Customization

76

Vendor Support

76

Ease of IT Administration

75

Availability and Quality of Training

68

Ease of Data Integration

66

Quality of Features

57

Respondus Reviews

Harshala D.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Respondus from other similar products?

Respondus has great capabilities when it comes to proctoring the exam. Being in the world of pandemics, everything is online, and maintaining the authenticity of exams is hard but Respondus made it very easy.

What is your favorite aspect of this product?

My favorite aspect is proctored exam, and it gives us flags whenever it is unusual activity.

What do you dislike most about this product?

Tec support could be more prompt.

What recommendations would you give to someone considering this product?

Work on UI and technical support team.

Pros

  • Continually Improving Product
  • Trustworthy
  • Client's Interest First
  • Generous Negotitation