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Qualtrics CoreXM Logo
Qualtrics CoreXM Logo
Qualtrics

Qualtrics CoreXM

Composite Score
7.9 /10
CX Score
8.0 /10
Category
Qualtrics CoreXM
7.9 /10

What is Qualtrics CoreXM?

One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

Company Details


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Awards & Recognition

Qualtrics CoreXM won the following awards in the Survey Software category

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Qualtrics CoreXM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Qualtrics CoreXM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Qualtrics CoreXM?

5% Negative
11% Neutral
84% Positive

Pros

  • Trustworthy
  • Fair
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 82

Branching and Logic

86

Questionnaire Design/Survey Builder

86

Collaboration

85

APIs and Integration

82

Multi-Channel Distribution

82

Customizable Branding

82

Templates & Question Library

80

Role and User Management

79

Mobile Support

77

3rd-Party Integrations

77

Data Analysis and Visualization

77

Vendor Capability Ratings

Average 79

Ease of Implementation

83

Vendor Support

83

Breadth of Features

82

Ease of Data Integration

81

Business Value Created

80

Usability and Intuitiveness

80

Availability and Quality of Training

78

Quality of Features

78

Product Strategy and Rate of Improvement

77

Ease of IT Administration

76

Ease of Customization

76

Qualtrics CoreXM Reviews

Vikas M.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Create a better user experience for your survey

Likeliness to Recommend

9 /10

What differentiates Qualtrics CoreXM from other similar products?

Qualtrics is revolutionizing the way companies manage their data. CoreXM latest innovation, combines human and machine intelligence to help you make sense of the world around you. The machine learning algorithms comb through mountains of data and provide actionable, contextual insights to help you make informed decisions faster than ever before. Qualtrics XM has the tools to help us create a high-quality survey in minutes, with no coding required. Create quizzes, surveys and forms with easy-to-use templates. Collect data in real time, analyze the results and integrate with over 50+ apps.

What is your favorite aspect of this product?

Qualtrics do all the heavy lifting with AI-powered features. Here are some of the features that Qualtrics XM offers: Create a survey that gathers public opinion about a topic. Using Qualtrics XM to publish the form on our website. Once enough respondents are collected, use the data analysis software to map out the data and create visualizations. Customizing our website surveys and intercepts with roles is responsible for creating new survey questions, or modifying existing survey questions for a given platform. The role also involves designing new survey types, and writing copy for surveys.

What do you dislike most about this product?

In just two weeks, we saw an increase in customer satisfaction rates and it is only getting better. The implementation and management were expertly designed and provided white glove customer service.

What recommendations would you give to someone considering this product?

Qualtrics empowers predictive intelligence and makes it easy for everyone to create and test surveys in real time. With one-click deployment to any device, you can now reach respondents on any screen and find out more about your customers. Qualtrics XM is the only market research platform that reaches respondents on any device and creates surveys in real time. With Qualtrics XM's easy-to-use survey builder & the predictive intelligence features, you can uncover new insights for your business and provide meaningful customer experiences with our powerful analytics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cathy S.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Features disappoint

Likeliness to Recommend

6 /10

What differentiates Qualtrics CoreXM from other similar products?

nothing - I prefer SurveyMonkey

What is your favorite aspect of this product?

branching is intuitive

What do you dislike most about this product?

survey setup look & feel is dated

What recommendations would you give to someone considering this product?

Look at SurveyMonkey or other survey solutions

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Commodity Features
  • Less Effective Service

Jesus R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

An excellent solution to carry out your surveys.

Likeliness to Recommend

10 /10

What differentiates Qualtrics CoreXM from other similar products?

Unlike other tools, we can say that this one is unique since qualtrics uses modern technology such as AI and machine learning, in addition to helping to analyze open texts efficiently and quickly.

What is your favorite aspect of this product?

What I like the most about this product is that it has very reliable data analysis features that are powered by artificial intelligence, plus I also really like the user interface, and it also has multiple uses like surveys.

What do you dislike most about this product?

In my personal opinion, we can say that this tool has not found any fault with this product, since its easy-to-use design allows you to create surveys for specific projects.

What recommendations would you give to someone considering this product?

One of the reasons why we can recommend this tool is because it has a block-based design, plus it also has a wide variety of question-type options.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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