What is Qualtrics CoreXM?
One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Qualtrics CoreXM?
Pros
- Trustworthy
- Fair
- Performance Enhancing
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Branching and Logic
Questionnaire Design/Survey Builder
Collaboration
APIs and Integration
Multi-Channel Distribution
Customizable Branding
Templates & Question Library
Role and User Management
Mobile Support
3rd-Party Integrations
Data Analysis and Visualization
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Also Featured in...
Qualtrics CoreXM Reviews
Vikas M.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2023
Create a better user experience for your survey
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Qualtrics is revolutionizing the way companies manage their data. CoreXM latest innovation, combines human and machine intelligence to help you make sense of the world around you. The machine learning algorithms comb through mountains of data and provide actionable, contextual insights to help you make informed decisions faster than ever before. Qualtrics XM has the tools to help us create a high-quality survey in minutes, with no coding required. Create quizzes, surveys and forms with easy-to-use templates. Collect data in real time, analyze the results and integrate with over 50+ apps.
What is your favorite aspect of this product?
Qualtrics do all the heavy lifting with AI-powered features. Here are some of the features that Qualtrics XM offers: Create a survey that gathers public opinion about a topic. Using Qualtrics XM to publish the form on our website. Once enough respondents are collected, use the data analysis software to map out the data and create visualizations. Customizing our website surveys and intercepts with roles is responsible for creating new survey questions, or modifying existing survey questions for a given platform. The role also involves designing new survey types, and writing copy for surveys.
What do you dislike most about this product?
In just two weeks, we saw an increase in customer satisfaction rates and it is only getting better. The implementation and management were expertly designed and provided white glove customer service.
What recommendations would you give to someone considering this product?
Qualtrics empowers predictive intelligence and makes it easy for everyone to create and test surveys in real time. With one-click deployment to any device, you can now reach respondents on any screen and find out more about your customers. Qualtrics XM is the only market research platform that reaches respondents on any device and creates surveys in real time. With Qualtrics XM's easy-to-use survey builder & the predictive intelligence features, you can uncover new insights for your business and provide meaningful customer experiences with our powerful analytics.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cathy S.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2023
Features disappoint
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
nothing - I prefer SurveyMonkey
What is your favorite aspect of this product?
branching is intuitive
What do you dislike most about this product?
survey setup look & feel is dated
What recommendations would you give to someone considering this product?
Look at SurveyMonkey or other survey solutions
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Commodity Features
- Less Effective Service
Jesus R.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Mar 2023
An excellent solution to carry out your surveys.
Likeliness to Recommend
What differentiates Qualtrics CoreXM from other similar products?
Unlike other tools, we can say that this one is unique since qualtrics uses modern technology such as AI and machine learning, in addition to helping to analyze open texts efficiently and quickly.
What is your favorite aspect of this product?
What I like the most about this product is that it has very reliable data analysis features that are powered by artificial intelligence, plus I also really like the user interface, and it also has multiple uses like surveys.
What do you dislike most about this product?
In my personal opinion, we can say that this tool has not found any fault with this product, since its easy-to-use design allows you to create surveys for specific projects.
What recommendations would you give to someone considering this product?
One of the reasons why we can recommend this tool is because it has a block-based design, plus it also has a wide variety of question-type options.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service