Poppulo Customer Reviews 2024

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Poppulo

8.2 /10

51 Reviews Write a Review

What is Poppulo?

Poppulo is an omnichannel platform for the new world of work. Poppulo helps you create the clarity your employees need to drive business outcomes with the industry’s most personalized, data-driven communications. The Poppulo platform makes it easy to reach and engage dispersed and overwhelmed employees, and deliver news securely across any enterprise communication channel — personalised and relevant to every employee. Leveraging our deep experience in scalable email, Poppulo has built a complete enterprise employee comms platform.

Company Details

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Awards & Recognition

Poppulo won the following awards in the Employee Communications category

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0 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

Poppulo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Poppulo.

83 Likeliness to Recommend

93 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Poppulo?

4% Negative

7% Neutral

89% Positive

Pros

Respectful
Helps Innovate
Includes Product Enhancements
Reliable

Feature Ratings

Average 79

Single Sign-On (SSO)

Newsletter Creation

Intranet

Pulse Surveys

Application Integration

Rewards Recognition

Employee Directory

Instant Messaging

Emergency Notification

Surveys and Polling

Mobile

Vendor Capability Ratings

Average 75

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Poppulo Reviews

Ursula C.

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Features could be more slick

Likeliness to Recommend

7 /10

What differentiates Poppulo from other similar products?

Easy to use

What is your favorite aspect of this product?

Sending emails

What do you dislike most about this product?

Clunky to use

What recommendations would you give to someone considering this product?

Data download slightly clunky

Pros

Caring
Respectful
Over Delivered
Friendly Negotiation

Role: Human Resources
Industry: Entertainment
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2023

Fantastic features and very user friendly.

Likeliness to Recommend

9 /10

Pros

Caring
Saves Time
Respectful

Mike S.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Excellent for newsletter creation and tracking

Likeliness to Recommend

9 /10

What differentiates Poppulo from other similar products?

Poppulo offers a unique ability to build and track an entire library of newsletters.. Its interface allows for effective testing of A/B formats and gives users a great way to reach different audiences where they stand.

What is your favorite aspect of this product?

The Reports. Prior to using Poppulo, we could only guess about our readership and engagement numbers. Now we finally have the type of data that allows us to know what works and what doesn't.

What do you dislike most about this product?

Poppulo has a very steep learning curve. People are not versed in newsletter creation may struggle to use Poppulo to its fullest capabilities.

What recommendations would you give to someone considering this product?

Build 2-3 templates and use those as the foundation for document creation going forward. This flattens the learning curve.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Effective Service

Cons

Less Efficient Service
Wastes Time
Less Caring

How We Deliver

Poppulo

What is Poppulo?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Poppulo Ratings

83 Likeliness to Recommend

93 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Poppulo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Intranet Private network that allows collaboration and storage of sensitive documents.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Instant Messaging Real-time, text-based communication between two or more people

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Surveys and Polling Ability to survey employees and gather feedback.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Poppulo Reviews

Ursula C.

Features could be more slick

Likeliness to Recommend

Pros

Fantastic features and very user friendly.

Likeliness to Recommend

Pros

Mike S.

Excellent for newsletter creation and tracking

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

Feature Ratings

Single Sign-On (SSO)

Newsletter Creation

Intranet

Pulse Surveys

Application Integration

Rewards Recognition

Employee Directory

Instant Messaging

Emergency Notification

Surveys and Polling

Mobile

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training