Poppulo Customer Reviews 2026 | Employee Communications

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Poppulo

Composite Score

8.3 /10

CX Score

8.6 /10

74 Reviews Write a Review

What is Poppulo?

Poppulo is an omnichannel platform for the new world of work. Poppulo helps you create the clarity your employees need to drive business outcomes with the industry’s most personalized, data-driven communications. The Poppulo platform makes it easy to reach and engage dispersed and overwhelmed employees, and deliver news securely across any enterprise communication channel — personalised and relevant to every employee. Leveraging our deep experience in scalable email, Poppulo has built a complete enterprise employee comms platform.

Company Details

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Awards & Recognition

Poppulo won the following awards in the Employee Communications category

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2026 Data Quadrant Champion

Latest Award, 2026

0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

2025 Data Quadrant Champion

2025

0 Top Rated Capabilities

2 Top Rated Features

2025

0 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

Poppulo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Poppulo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Poppulo?

3% Negative

7% Neutral

90% Positive

Pros

Continually Improving Product
Inspires Innovation
Respectful
Appreciates Incumbent Status

Feature Ratings

Average 81

Newsletter Creation

Single Sign-On (SSO)

Employee Directory

Application Integration

Rewards Recognition

Emergency Notification

Surveys and Polling

Mobile

Instant Messaging

Pulse Surveys

Intranet

Vendor Capability Ratings

Average 78

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Poppulo Reviews

Role: Operations
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Dec 2023

Intuitive and practical enough

Likeliness to Recommend

7 /10

Pros

Trustworthy
Effective Service
Saves Time
Client Friendly Policies

Cons

Less Efficient Service
Less Caring
Vendor's Interest First

Role: Human Resources
Industry: Retail
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2023

Easy to use in the most part

Likeliness to Recommend

7 /10

Pros

Respectful
Fair
Trustworthy
Efficient Service

Role: Sales Marketing
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Dec 2023

Easy to use. Support team service can be improved.

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Efficient Service

How We Deliver

Events

Poppulo

What is Poppulo?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Poppulo Ratings

83 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Poppulo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Newsletter Creation Ability to create and distribute company newsletters to employees.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Surveys and Polling Ability to survey employees and gather feedback.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Instant Messaging Real-time, text-based communication between two or more people

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Intranet Private network that allows collaboration and storage of sensitive documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Poppulo Reviews

Intuitive and practical enough

Likeliness to Recommend

Pros

Cons

Easy to use in the most part

Likeliness to Recommend

Pros

Easy to use. Support team service can be improved.

Likeliness to Recommend

Pros

Cons

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Schedule Your Call

Feature Ratings

Newsletter Creation

Single Sign-On (SSO)

Employee Directory

Application Integration

Rewards Recognition

Emergency Notification

Surveys and Polling

Mobile

Instant Messaging

Pulse Surveys

Intranet

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness