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Poppulo

Poppulo

Composite Score
8.4 /10
CX Score
8.8 /10
Category
Poppulo
8.4 /10

What is Poppulo?

Poppulo is an omnichannel platform for the new world of work. Poppulo helps you create the clarity your employees need to drive business outcomes with the industry’s most personalized, data-driven communications. The Poppulo platform makes it easy to reach and engage dispersed and overwhelmed employees, and deliver news securely across any enterprise communication channel — personalised and relevant to every employee. Leveraging our deep experience in scalable email, Poppulo has built a complete enterprise employee comms platform.

Company Details


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Awards & Recognition

Poppulo won the following awards in the Employee Communications category

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Poppulo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Poppulo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Poppulo?

3% Negative
7% Neutral
90% Positive

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Respectful
  • Fair

Feature Ratings

Average 81

Newsletter Creation

86

Single Sign-On (SSO)

85

Application Integration

84

Employee Directory

84

Rewards Recognition

84

Emergency Notification

83

Surveys and Polling

82

Mobile

81

Instant Messaging

80

Pulse Surveys

79

Intranet

79

Vendor Capability Ratings

Average 78

Business Value Created

81

Quality of Features

81

Ease of Data Integration

80

Ease of Implementation

80

Ease of IT Administration

79

Breadth of Features

79

Ease of Customization

78

Availability and Quality of Training

78

Vendor Support

78

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

73

Poppulo Reviews

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Amazing capabilities for internal communications.

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Omar B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Inbuilt integration with CRM apps, marketing

Likeliness to Recommend

9 /10

What differentiates Poppulo from other similar products?

Recommendations and tools to enhance deliverability and subject line testing and send optimization.High capacity to segment large volumes of internal employees or audiences, and external contacts with historically well-established integrations with CRMs and data systems.Interfaces that enable marketing, communications and design teams to collaborate and approve content and review.Internal email and external campaign templates which are optimized and personalized according to the contact data.Campaign performance, engagement, and deliverability dashboard (typically with a multi-channel perspective).

What is your favorite aspect of this product?

Watching the emails come in the inbox and get results.Collaborative workflow: the seamlessness with which marketing, communications and design teams can collaborate.Segmentation and personalization: the possibility to individualize messages to large, specific groups. You would like to know what aspect is the most interesting to you, and I will explain to you why one of them may be the most applicable to your case. Its emphasis on email marketing in the business setting and its attention to deliverability, high-levels segmentation, and user experience when it comes to B2B and internal communications campaigns. Tom, as Poppulo normally emphasiz

What do you dislike most about this product?

high training curve to advanced functions.pop-up deliverability or spam-filter problems when settings are not the best.limitations of templates or individualization at very small scale.perceived cost of smaller team or of infrequently used features.may cause friction with certain CRM or data systems, or constrained out-of-the-box connectors.Sharing your use case or what already annoys you allows me to optimise the disadvantages to your situation.

What recommendations would you give to someone considering this product?

Determine what you want (deliverability, automation, personalization, analytics) and rank those.Check workflow, easy-to-use and integration with your systems.Ensure that it is capable of expanding with your team and volume of sending.Review deliverability and support: Inquire about the pricing, authentication tools and SLAs of support.Assess the level of fineness of segmentation and personalization.Confirm with your CRM, data platform and current tools.Compare schemes, sending limits, expansion costs and possible hidden fees.Ask behaveers or testemonies of your industry.In case they are already using the tool, request realistic advantages and

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ishita M.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Go for it if you want to go big

Likeliness to Recommend

6 /10

What differentiates Poppulo from other similar products?

combines all employee communication channels in one place—email, mobile app, digital signage, and workplace tools—while giving you personalization, analytics, and governance at an enterprise scale. It’s built for large, complex organisations that need both reach and control

What is your favorite aspect of this product?

powerful AI‑driven multichannel personalization and also insights. Nice detailed dashboarf

What do you dislike most about this product?

Steep learning curve

What recommendations would you give to someone considering this product?

Go for it only if it’s a big company. Cost is not worth a small company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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