Poppulo Customer Reviews 2024

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Poppulo

8.2 /10

51 Reviews Write a Review

What is Poppulo?

Poppulo is an omnichannel platform for the new world of work. Poppulo helps you create the clarity your employees need to drive business outcomes with the industry’s most personalized, data-driven communications. The Poppulo platform makes it easy to reach and engage dispersed and overwhelmed employees, and deliver news securely across any enterprise communication channel — personalised and relevant to every employee. Leveraging our deep experience in scalable email, Poppulo has built a complete enterprise employee comms platform.

Company Details

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Awards & Recognition

Poppulo won the following awards in the Employee Communications category

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0 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

Poppulo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Poppulo.

83 Likeliness to Recommend

93 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Poppulo?

4% Negative

7% Neutral

89% Positive

Pros

Respectful
Helps Innovate
Includes Product Enhancements
Reliable

Feature Ratings

Average 79

Single Sign-On (SSO)

Newsletter Creation

Intranet

Pulse Surveys

Application Integration

Rewards Recognition

Employee Directory

Instant Messaging

Emergency Notification

Surveys and Polling

Mobile

Vendor Capability Ratings

Average 75

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Poppulo Reviews

Kate H.

Role: Industry Specific Role
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Fantastic product - recommend!

Likeliness to Recommend

9 /10

What differentiates Poppulo from other similar products?

Excellent customer care and dedicated support. New features being developed and feedback welcomed. Great suite of features for internal comms - primarily the integration with people data and targeting capability. Good customisation and ability to build templates.

What is your favorite aspect of this product?

Targeting of communications to specific audiences. Reporting on engagement rates. Overall ease of use.

What do you dislike most about this product?

Reporting functionality could be improved - not the most user-friendly, and reports are a bit clunky.

What recommendations would you give to someone considering this product?

Get a demo from the Poppulo team and quiz them about the features and how implementation/integration would be approached.

Pros

Helps Innovate
Trustworthy
Respectful
Fair

Role: Sales Marketing
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2023

Impressive variety of features

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Andire G.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Improved Communication With Poppulo

Likeliness to Recommend

9 /10

What differentiates Poppulo from other similar products?

What makes Poppulo the best is the ease of communication and the fact that it's affordable It's seamless to use too

What is your favorite aspect of this product?

Communication with the team is easy which boosts collaboration The software is affordable and easy to use

What do you dislike most about this product?

I have had no issues with Poppulo

What recommendations would you give to someone considering this product?

I recommend Poppulo for smoothening communication at our workplace

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

How We Deliver

Poppulo

What is Poppulo?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Poppulo Ratings

83 Likeliness to Recommend

93 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Poppulo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Intranet Private network that allows collaboration and storage of sensitive documents.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Instant Messaging Real-time, text-based communication between two or more people

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Surveys and Polling Ability to survey employees and gather feedback.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Poppulo Reviews

Kate H.

Fantastic product - recommend!

Likeliness to Recommend

Pros

Impressive variety of features

Likeliness to Recommend

Pros

Andire G.

Improved Communication With Poppulo

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Single Sign-On (SSO)

Newsletter Creation

Intranet

Pulse Surveys

Application Integration

Rewards Recognition

Employee Directory

Instant Messaging

Emergency Notification

Surveys and Polling

Mobile

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training