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Paycom

Paycom

Composite Score
8.2 /10
CX Score
8.5 /10

What is Paycom?

Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.

Company Details


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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

2% Negative
4% Neutral
94% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Altruistic

Feature Ratings

Average 86

Payroll Administration

92

Compensation Management

88

Direct Deposit

88

Time and Attendance

88

HR Systems Interface

86

Benefits Calculation

86

Tax Form Preparation

85

Taxation Deduction

84

Vacation and Leave Management

84

Third Party System Integration

82

Retirement Plan Tracking

81

Vendor Capability Ratings

Average 82

Breadth of Features

84

Ease of Implementation

84

Quality of Features

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Business Value Created

82

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Customization

79

Paycom Screenshots

Paycom Downloads

Paycom Videos

Paycom Reviews

Samuel J.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

There isn't much I don't love about Paycom.

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

This product has high technology and excellent ease of use

What is your favorite aspect of this product?

It is the most comprehensive program I've ever used to manage Payroll & execute Human Resources tasks.

What do you dislike most about this product?

can get pricey to add additional features

What recommendations would you give to someone considering this product?

Paycom software is very easy to understand and navigate. great value

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Timothy H.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Paycom helped us pay and track our staff

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Our company culture has been transformed by centralizing all HR and policy information in one place. As soon as we can confirm that all employees have access to the policy material, we can have them sign off on having read it.

What is your favorite aspect of this product?

Employees might be swiftly located or filtered for their specific manager's or department's needs using the comprehensive search feature. The capability of editing many files at once in a batch was likewise simple to implement. While we were allowed to change providers, we used Paycom to pay our staff and keep track of their numbers reasonably well.

What do you dislike most about this product?

Because of the epidemic, we have had trouble summoning assistance for some of the unused modules we continue to pay for. We are pleased with the modules we are now utilizing and expect to receive the funding required to deploy the remaining modules in the not-too-distant future.

What recommendations would you give to someone considering this product?

Management of compensation. We have modules that aren't being utilized to their full potential, yet we're still being charged for them. Inconveniently, we have had a hard time locating a technician to come out and install it.

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Diana M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Has client interest at hand

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Human resource features in the tool is what makes the tool more effective efficient and thus shine against its rival. One of the best features are the talent management, payroll and time and workforce management. You are able to know how your staffs are performing and how they are reporting to work each and everyday. It also has a database that helps to record and store staffs data. When hiring the tool has a feature that allows you to background check the staff for any negative listing.

What is your favorite aspect of this product?

The ease of use and how the dashboard is intuitive. The feature that allows you to conduct background check for negative listing which ensures that you will not hire a negative listed people.

What do you dislike most about this product?

Let me say for the time i have used the tool, no bad or negativity so far

What recommendations would you give to someone considering this product?

Human resource and payroll management should no longer be a hustle. Its worth the cost

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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