
What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
Down
1
Since last award
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 91%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Transparent
- Security Protects
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Tax Form Preparation
Benefits Calculation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Paycom Screenshots
Paycom Downloads
Paycom Videos
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Paycom x Prairie Knights Casino: Winning Big by Switching Back
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Paycom x LAFC: Building a Legacy With Winning Tech
Tax Credits

Reporting and Analytics

GONE®

Beti®

Forrester Infographic ft. Gone

Position Management

Paycom Reviews

Denise W.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jul 2022
First-Class Payroll Service
Likeliness to Recommend
What differentiates Paycom from other similar products?
My experience with Paycom thus far with a new company has been quite positive. Having worked with self-managed systems before, I can see the obvious benefits of collaborating with Paycom. I enjoy my job better now that I have the freedom to make my own decisions and implement them whenever I see fit. Paycheck reviews are a fantastic addition, allowing me to verify that my compensation and deductions are as they should be. As a manager, I've found the app to be quite useful, and it has greatly facilitated the speed with which I can oversee my team's operations.
What is your favorite aspect of this product?
Paycom has been an excellent business associate. They've been flexible and quick to respond to our requests. They haven't strayed from their commitment to the customer. If you're searching for a simple, all-in-one option, I'd suggest giving Paycom a try. The ease of usage is Paycom's strongest suit. Each worker has instantaneous access to their own data, which they may also edit as needed.
What do you dislike most about this product?
Many temporary workers find the initial setup to be too much to handle. When I close the app, I am frequently locked out. Seeking further information about making use of Paycom University.
What recommendations would you give to someone considering this product?
In general, I've had a positive time dealing with Paycom. Email notifications when I need to take action are helpful, as is the ability to authorize time off with a single click rather than entering my credentials every time. By delegating authority to the users, HR departments are free to focus on other tasks while Paycom is able to excel in its area of competence.
Pros
- Continually Improving Product
- Effective Service
- Performance Enhancing
- Enables Productivity
Charles J.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Great employee management application.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Highly scalable and easy to manage. Great for reporting. Time and attendance management.
What is your favorite aspect of this product?
Employee data security and management. Performance management and follow up. Great user Interface.
What do you dislike most about this product?
Mobile application is not user friendly. Integration with POS is not easy.
What recommendations would you give to someone considering this product?
Paycom is a must have for employee management and follow up
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy

Stefan H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
It is straightforward to use and maintain.
Likeliness to Recommend
What differentiates Paycom from other similar products?
We converted to Paycom a long time ago although I regret we didn't do it sooner. Making personnel changes is saving me a tonne of time while assisting me in making the process easier and easier. Employees must now update their addresses, authorize tax withholding, check their timesheets, and approve their paychecks.
What is your favorite aspect of this product?
The Paycom system is simple to use for managers, employees, and administrators alike (for our entire staff). Payroll processing is quick, and we can easily make import files for journal vouchers to submit to MIP, our accounting system. We always receive a prompt response to any questions or problems we may have through their wonderful and responsive support service.
What do you dislike most about this product?
There aren't many problems that can be resolved compared to competitors. There is a small learning curve at first because the system is sturdy and thorough. After roughly 30 minutes of system exploration, though, this disappears. Apart from that, this is a good, trustworthy product.
What recommendations would you give to someone considering this product?
Try it and see how Awesome Paycom is! They were in charge of implementation from the beginning and were skilled at what they did. They came to the location and joined us for our first live paycheck. For our second live payroll, they then picked up the phone. We have onsite meetings four times a year to talk about the product. The system is constantly operational and stable.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service