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Paycom

Paycom

Composite Score
8.2 /10
CX Score
8.5 /10

What is Paycom?

Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.

Company Details


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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

2% Negative
4% Neutral
94% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Altruistic

Feature Ratings

Average 86

Payroll Administration

92

Compensation Management

88

Direct Deposit

88

Time and Attendance

88

HR Systems Interface

86

Benefits Calculation

86

Tax Form Preparation

85

Taxation Deduction

84

Vacation and Leave Management

84

Third Party System Integration

82

Retirement Plan Tracking

81

Vendor Capability Ratings

Average 82

Breadth of Features

84

Ease of Implementation

84

Quality of Features

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Business Value Created

82

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Customization

79

Paycom Screenshots

Paycom Downloads

Paycom Videos

Paycom Reviews

Virginia P.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Features rock.

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Great for payroll tracking and auditing. Allows users to publish to social media. Prevents duplicate entry of data.

What is your favorite aspect of this product?

A lot of built in functionalities and features. Automated tracking and reporting through scheduling. Ease of learning and usage.

What do you dislike most about this product?

No easy for first time users to learn.

What recommendations would you give to someone considering this product?

Great application for employee tracking and management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

joseph m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

ALL-in-one tool

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Great with manager tracking tools for employee progress tracking and follow up. Automatic reminders and reports . Great built-in functionalities and a variety of them.

What is your favorite aspect of this product?

Easy to update and upgrade. Great UI and UX for users. Ease of implementation.

What do you dislike most about this product?

No free trial for training. Problems when uploading documents.

What recommendations would you give to someone considering this product?

You need this tool for employee management and workforce management.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Sakshi S.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Paperless Onboarding, payroll processing

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Paperless Onboarding, ease in payroll processing, easy to create reports, Services are upto the mark.Using Paycom is a pretty good experience overall. Other than being charged quite a lot in fees

What is your favorite aspect of this product?

A very Good tool for payroll management . i must say overall experience of Paycom has been satisfactory. It has a good user experience in this year from past 3 months using the same as its easy to navigate within the tool

What do you dislike most about this product?

All the products are much liked, nothing as such which has not been liked or not preferred

What recommendations would you give to someone considering this product?

Definitely recommended, very user friendly for payroll processing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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