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PandaDoc CPQ Logo Award Winner Product Badge
PandaDoc CPQ Logo Award Winner Product Badge
PandaDoc

PandaDoc CPQ

Composite Score
7.5 /10
CX Score
7.9 /10
Category
PandaDoc CPQ
7.5 /10

What is PandaDoc CPQ?

PandaDoc’s CPQ software makes your quoting process smarter and more convenient for your sales reps and your customers. PandaDoc’s CPQ software allows sales reps to automatically pull together services and products from their CRM which ensures more accurate data, reduces errors, and allows reps to spend more time closing deals.

Company Details


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Awards & Recognition

PandaDoc CPQ won the following awards in the Configure, Price, Quote category

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PandaDoc CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PandaDoc CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

2
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PandaDoc CPQ?

0% Negative
12% Neutral
88% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 81

Renewal Management

93

Reporting and Analytics

93

Workflow & Approvals

88

Quote Development and Administration

86

Product and Service Configuration

85

Multi Currency

82

Catalog Management

82

Application Integration

81

Guided Selling

76

Rules Engine

76

Mobile

74

Vendor Capability Ratings

Average 84

Ease of Implementation

93

Usability and Intuitiveness

89

Business Value Created

87

Breadth of Features

87

Quality of Features

86

Ease of Data Integration

85

Availability and Quality of Training

85

Vendor Support

83

Ease of Customization

80

Ease of IT Administration

77

Product Strategy and Rate of Improvement

75

PandaDoc CPQ Reviews

Dominique B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent editor with a document signature option.

Likeliness to Recommend

9 /10

What differentiates PandaDoc CPQ from other similar products?

The key issue I'm addressing is how to manage a complex paperwork process while also minimizing the time it takes to finish all of the paperwork. Virtual signatures, questions and answers, and, of course, the interchange and transmission of papers internally and to clients are some of the benefits I have gotten. It is mostly used for business-to-business transactions and contracts. It also makes it simple to transmit critical data to papers. Furthermore, the templates are excellent and simple to modify.

What is your favorite aspect of this product?

PandaDoc enables me to rapidly and securely generate, transmit for signatures, and receive client documents. I like being able to easily handle client information with two platforms that do the majority of the work for me. They employ modular solutions that are simple to use and administer. You may virtually sign the document with several participants, and you can also define the order in which participants must sign one after the other.

What do you dislike most about this product?

Because I dislike the automatic expiration of papers, I must resubmit each one. The document will most likely expire, but you have the option to resend it. The biggest disadvantage I can think of is the presenting structure. Cover pages are simple to create, while content pages are sometimes difficult to handle. I used to enjoy the live chat feature that PandaDoc used to provide but no longer does. Some concerns are minor and may be fixed quickly with the assistance of a live person, while others are too urgent to send a ticket.

What recommendations would you give to someone considering this product?

When PandaDoc is connected with another CRM system, it makes the document generating process more easier and faster. For document collaboration, electronic signatures, forms and other documentation duties I use Pandadoc. Use the assistance that is provided to you; they will answer any questions you have and show you and your team how to use all of the product's capabilities.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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