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PandaDoc CPQ Logo Award Winner Product Badge
PandaDoc CPQ Logo Award Winner Product Badge
PandaDoc

PandaDoc CPQ

Composite Score
7.5 /10
CX Score
7.9 /10
Category
PandaDoc CPQ
7.5 /10

What is PandaDoc CPQ?

PandaDoc’s CPQ software makes your quoting process smarter and more convenient for your sales reps and your customers. PandaDoc’s CPQ software allows sales reps to automatically pull together services and products from their CRM which ensures more accurate data, reduces errors, and allows reps to spend more time closing deals.

Company Details


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Awards & Recognition

PandaDoc CPQ won the following awards in the Configure, Price, Quote category

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PandaDoc CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PandaDoc CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

2
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PandaDoc CPQ?

0% Negative
12% Neutral
88% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 81

Renewal Management

93

Reporting and Analytics

93

Workflow & Approvals

88

Quote Development and Administration

86

Product and Service Configuration

85

Multi Currency

82

Catalog Management

82

Application Integration

81

Guided Selling

76

Rules Engine

76

Mobile

74

Vendor Capability Ratings

Average 84

Ease of Implementation

93

Usability and Intuitiveness

89

Business Value Created

87

Breadth of Features

87

Quality of Features

86

Ease of Data Integration

85

Availability and Quality of Training

85

Vendor Support

83

Ease of Customization

80

Ease of IT Administration

77

Product Strategy and Rate of Improvement

75

PandaDoc CPQ Reviews

Brad T.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great tool for making and building sales proposals

Likeliness to Recommend

8 /10

What differentiates PandaDoc CPQ from other similar products?

This tool makes it easy to develop and send professional quotes. With this technology, you can create long-lasting relationships with customers. Creating, editing and managing documents is very easy with PandaDoc.

What is your favorite aspect of this product?

One of the things I like the most is Making and creating sales proposals, monitoring interactions and closing deals on the fly has never been easier than with Pandadoc. The software integrates with numerous third-party programs, including SAP, Hubspot, and Salesforce, and offers a wide range of services.

What do you dislike most about this product?

Overbilling occurs, system failures and outages are common, and customer service takes at least three days to respond to your queries.

What recommendations would you give to someone considering this product?

With this application, making and sending personalized sales quotes is very easy. With this application you can sign documents, quotes and proposals digitally. With this tool you can increase your sales.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Helps Innovate

Jimmy N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Safe and secure document management software.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Caring

Alejandra B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Highly qualified contract and proposal management

Likeliness to Recommend

9 /10

What differentiates PandaDoc CPQ from other similar products?

With PandaDoc we have a document automation application that allows us to send quotes, budgets, contracts, other documents and electronic signatures, Since we implemented PandaDoc in the company, we have sent proposals and contracts with greater ease and good results. It gave us better insight into customer behaviors, because we can see when they look at the contract, which pages they have spent more time on and how fast they view/sign it.

What is your favorite aspect of this product?

In its interface you have an excellent analytics of the process, its document histories and the reminder that it has as a function that are of great help to our record in conjunction with the templates and a complete control panel as well as eliminates user error when signing contracts.

What do you dislike most about this product?

Better integration with Outlook so we can see when in our sent folder have been sent documents (Not all users use Gmail.com accounts), it is not totally intuitive; I did a lot of training to many people in their use of the platform, requires an initial learning curve and a with customer service in conjunction with IT support.

What recommendations would you give to someone considering this product?

PandaDoc is suitable for a company that has a clear sense of its proposals, contracts and other materials that need to be finalized. One of its best features is the integrated electronic signatures that make it much easier for the client as well as the tracking of our contracts. They also speed up the process of creating so many proposals because then much of the document creation process can be automated.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

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