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OpenText Corporation

OpenText TeamSite

Composite Score

8.2 /10

CX Score

8.5 /10

47 Reviews Write a Review

What is OpenText TeamSite?

OpenText TeamSite is an easy-to-use, modern web content management (WCM) platform that helps you take control of your multichannel digital experiences, site design, layout, rich media management, and analytics. OpenText TeamSite helps you convert prospects into loyal followers across the entire customer journey.

Company Details

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Awards & Recognition

OpenText TeamSite won the following awards in the Digital Experience - Enterprise category

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1 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2023

OpenText TeamSite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText TeamSite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

94 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText TeamSite?

0% Negative

8% Neutral

92% Positive

Pros

Efficient Service
Saves Time
Respectful
Security Protects

Feature Ratings

Average 81

Multi Channel Support

Translation Facilitation

Web Publishing Capabilities

Content Security

Digital Asset Management

Content Repository

Standard Templates

Social Media Integration

Management Interface

E-Commerce Integration

Analytics and Reporting

Vendor Capability Ratings

Average 81

Ease of Customization

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Quality of Features

OpenText TeamSite Reviews

CA Garima B.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Good Product. User friendly Interface & Services.

Likeliness to Recommend

8 /10

What differentiates OpenText TeamSite from other similar products?

Good tool supports multiple templates. Easy to configure and personalize. Content management in single place. Developer and user friendly services and UI.

What is your favorite aspect of this product?

Easy Integration and development. Flexible in multiple website display. In house capabilities to handle and manage plenty of websites.

What do you dislike most about this product?

User Interface is very slow. Bugs can be identified easily. Vendor support is average. Code migration and collaboration is little hard compared with another tools.

What recommendations would you give to someone considering this product?

Good product. User friendly. Easy to use and customize as per the needs. Great security.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Effective Service

Rohit B.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Good Product. Efficient in Web Content Management.

Likeliness to Recommend

7 /10

What differentiates OpenText TeamSite from other similar products?

Great web content management in one platform. Integration with CMS helps accerlerating marketing easily and hassle free. Drag and drop feature with forms really makes very simple and easy to handle and publish content in no time.

What is your favorite aspect of this product?

User friendly and supports a great level of customization. Design is very simple and inituitive. Begineer can easily adapt to this tool and able to build and manage web contents easily. Quick publication of contents in no time.

What do you dislike most about this product?

Product should have proactive vendor support. Application sometimes not responding correctly. Slowness can be identified. Code migration and methods are little complex and need improvement.

What recommendations would you give to someone considering this product?

Good product, Highly recommended for organizations. It helps in optimizing web contents and have excellent capabilities in managing or displaying web contents, sites & social media over one platform.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Inspires Innovation

Ivana S.

Role: Sales Marketing
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

The definitive solution for content management.

Likeliness to Recommend

10 /10

What differentiates OpenText TeamSite from other similar products?

What makes OpenText TeamSite different from other similar solutions is its customization capacity. I like how I can tailor the program to my specific needs, building custom workflows and establishing acceptance rules that streamline the content publishing process.

What is your favorite aspect of this product?

What I love most about OpenText TeamSite is its intuitive and friendly interface, which makes its use accessible to everyone, even those without prior experience in content management. From the first moment, I felt comfortable browsing its different functionalities and possibilities.

What do you dislike most about this product?

What bothers me the most about OpenText TeamSite is its initial learning curve, as it can be a little overwhelming at first. However, once you become familiar with the platform, you will realize its full potential and how it can improve your workflow.

What recommendations would you give to someone considering this product?

I would recommend OpenText TeamSite to any company that wants to simplify and optimize their content management. With this instrument, they will be able to generate and declare content efficiently, collaborate with suppliers in a more positive way and ensure consistency in each of their communications.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

How We Deliver

OpenText TeamSite

What is OpenText TeamSite?

Company Details

Need Assistance?

Awards & Recognition

OpenText TeamSite Ratings

84 Likeliness to Recommend

1 Since last award

94 Plan to Renew

3 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love OpenText TeamSite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

OpenText TeamSite Reviews

CA Garima B.

Good Product. User friendly Interface & Services.

Likeliness to Recommend

Pros

Rohit B.

Good Product. Efficient in Web Content Management.

Likeliness to Recommend

Pros

Ivana S.

The definitive solution for content management.

Likeliness to Recommend

Pros

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Title

1
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3
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Feature Ratings

Multi Channel Support

Translation Facilitation

Web Publishing Capabilities

Content Security

Digital Asset Management

Content Repository

Standard Templates

Social Media Integration

Management Interface

E-Commerce Integration

Analytics and Reporting

Vendor Capability Ratings

Ease of Customization

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Quality of Features