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edX

Open edX

Composite Score

7.9 /10

CX Score

8.1 /10

29 Reviews Write a Review

What is Open edX?

Open edX is the open source platform that powers edX.org. Through our commitment to the open source vision, Open edX code is freely available to the community. Institutions and companies can host their own instances of Open edX and offer their own classes. Educators can extend the platform to build learning tools that precisely meet their needs. And developers can contribute new features to the Open edX platform.

Company Details

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Awards & Recognition

Open edX won the following awards in the Learning Experience Platforms category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

7 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

11 Top Rated Features

2022

Open edX Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Open edX.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Open edX?

0% Negative

10% Neutral

90% Positive

Pros

Trustworthy
Respectful
Helps Innovate
Inspires Innovation

Feature Ratings

Average 85

Recommendation Engine

Blended Learning

Course authoring

LMS Integration

Social Features

Mobile Learning

Collaboration Tools

Reporting

Gamification

User Published Content

API Integration

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Customization

Ease of Implementation

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Quality of Features

Ease of Data Integration

Open edX Reviews

SARAFINA B.

Role: Human Resources
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Fantastic product!

Likeliness to Recommend

7 /10

What differentiates Open edX from other similar products?

Its large range of courses and specialization.

What is your favorite aspect of this product?

It offers verifiable certificates and also allows free access in the audit mode.

What do you dislike most about this product?

The evaluations and discussion sections are not sufficiently interactive.

What recommendations would you give to someone considering this product?

I strongly recommend this product.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Efficient Service

Victoria E.

Role: Student Academic
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2020

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Open edX from other similar products?

Easy navigation, comprehensive, lots of product to choose from

What is your favorite aspect of this product?

The interaction videos

What do you dislike most about this product?

Nothing yet

What recommendations would you give to someone considering this product?

To gain vast knowledge in the most easiest way get edx

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

James M.

Role: Student Academic
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2020

Awesome product, easy to use and time-bound.

Likeliness to Recommend

8 /10

What differentiates Open edX from other similar products?

One unique feature is the availability of downloadable learning videos. Also, the ability to complete a course without an initial payment.

What is your favorite aspect of this product?

An Authenticated Certificate of completion awarded at the end of each course.

What do you dislike most about this product?

Discussion forum. The forum seems to be neglected most of the time.

What recommendations would you give to someone considering this product?

I highly recommend taking up several courses.

Pros

Helps Innovate
Effective Service
Saves Time
Reliable

Cons

Vendor's Interest First
Under Delivered

How We Deliver

Open edX

What is Open edX?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Open edX Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Open edX?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Recommendation Engine Recommends next course or course options based on courses completed, role, interests, or career path using AI and machine learning.

Blended Learning Can accommodate any format of content - video, audio, text, picture.

Course authoring Can create courses in system.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Social Features Connects users via social media features such as instant messaging, chats, or comments.

Mobile Learning Has mobile app that allows learners to access content and learn via their mobile device.

Collaboration Tools Ability to collaborate with other users on course work.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

User Published Content Users are able to publish content either self-generated or from other resources.

API Integration Has API so that it can integrate with other apps.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Open edX Reviews

SARAFINA B.

Fantastic product!

Likeliness to Recommend

Pros

Victoria E.

Fantastic product

Likeliness to Recommend

Pros

James M.

Awesome product, easy to use and time-bound.

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

Feature Ratings

Recommendation Engine

Blended Learning

Course authoring

LMS Integration

Social Features

Mobile Learning

Collaboration Tools

Reporting

Gamification

User Published Content

API Integration

Vendor Capability Ratings

Business Value Created

Ease of Customization

Ease of Implementation

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Quality of Features

Ease of Data Integration