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Okta Identity Cloud Logo Award Winner Product Badge
Okta Identity Cloud Logo Award Winner Product Badge
Okta

Okta Identity Cloud

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Okta Identity Cloud
8.9 /10

What is Okta Identity Cloud?

Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.

Company Details


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Awards & Recognition

Okta Identity Cloud won the following awards in the Identity and Access Management category

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Okta Identity Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Okta Identity Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Okta Identity Cloud?

3% Negative
6% Neutral
91% Positive

Pros

  • Fair
  • Reliable
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 86

Multi-Factor Authentication (MFA)

92

Web Cloud Single Sign on (SSO)

90

Activity Monitoring Alerts

88

Identity Governance

87

Provisioning Deprovisioning

87

Privileged Access Management

86

Access Request Management

84

Password Management

84

Mobility Support

83

Advanced Provisioning

83

Reporting

83

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Data Integration

85

Quality of Features

85

Ease of Customization

84

Usability and Intuitiveness

84

Ease of IT Administration

84

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Availability and Quality of Training

83

Vendor Support

82

Okta Identity Cloud Reviews

Bryan M.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A vital tool for decision-making.

Likeliness to Recommend

10 /10

What differentiates Okta Identity Cloud from other similar products?

I appreciate Octa because it ensures that all my passwords are kept safe and connected to my account. I need to remember fewer passwords because the login procedure is streamlined and made faster. I feel secure knowing that my company frequently changes my Octa password, enhancing the signed security.

What is your favorite aspect of this product?

The company extensively uses third-party software and services, requiring strong, unique passwords. I couldn't quickly handle all of these without Okta. I like how easy it is to connect to any website I need to access securely and how the interface looks. Our Okta settings can include a variety of things.

What do you dislike most about this product?

Some lag time occasionally occurs with push notifications. You will be in danger if you lose your phone because you need one to log in. You can get help from the support desk to fix the problem. Some programs still need a direct VPN connection to be accessed remotely. You must still bring your work computer to connect to the Internet at home.

What recommendations would you give to someone considering this product?

A customizable and user-friendly interface makes user login easier. Enhances user identity lifecycle management and makes role management possible. The advantage is that it centralizes access to corporate resources under a reliable and customized access control system. The fact that all the apps that support OKTA are listed on one website is also remarkable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Ankush C.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

The best SSO tool for secure business login

Likeliness to Recommend

9 /10

What differentiates Okta Identity Cloud from other similar products?

I like that you can access all of the websites and applications you use from one location, and that they are secure, meaning that your information is protected. It will save you time and effort to open each app in a separate window if you sign in with a single log-in for all of your apps.

What is your favorite aspect of this product?

When I wanted to connect to my office VPN or internal tools, Okta offered the best security for business tool logins. It offers the best login code process with push notifications and a 6-digit code system. The notifications are delivered instantly and without any lag.

What do you dislike most about this product?

Although this is not a major drawback, it is not very customizable, and this is something that can be changed. It occasionally freezes but not always, and response times can be prolonged.

What recommendations would you give to someone considering this product?

With a single sign-in, you have access to all of your useful apps, and it is extremely safe and secure. Keep in mind that the mobile app is not as slick as the desktop app, but it still functions perfectly and does its job admirably.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nitish K.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to use and integrate

Likeliness to Recommend

9 /10

What differentiates Okta Identity Cloud from other similar products?

easy to use and dell defined documentation

What is your favorite aspect of this product?

integration

What do you dislike most about this product?

need to improve reporting proporitys

What recommendations would you give to someone considering this product?

easy to manage IAM

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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